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Eversheds Sutherland - Legal Insights

The Consumer Duty : Episode 34 - The FCA's retail banking Consumer Duty multi-firm work

27 Mar 2024

Description

In this episode, Claire Carroll and Naomi Seward discuss the findings of the FCA's retail banking Consumer Duty multi-firm work, which were published last month. They discuss what the review looked at, what the FCA found in terms of frameworks and methodologies used by firms and what's next for firms implementing the Consumer Duty 

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