Eversheds Sutherland - Legal Insights
The new Consumer Duty: Episode 11 - Complaints handling
04 Jul 2022
Chris Busby, UK Head of our Financial Disputes and Investigations Group, joins Claire Carroll to consider how the Consumer Duty will change complaints handling. The episode covers the changes complaints handling teams will need to make to their approach, the impact on vulnerable customers and MI, the role of the Financial Ombudsman Service (FOS) in the new environment and how the Consumer Duty will impact court proceedings.
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana