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Redefiners

AI or Die: A Conversation with Coveo Chairman and CEO Louis Têtu

29 Jan 2025

Description

Artificial Intelligence (AI) is a key topic in C-suite and board room discussions these days; one with the potential to redefine or at least impact every aspect of business and society. Leaders around the world and across industries are racing to figure out how to best implement the technology to gain efficiencies, increase productivity, and ultimately grow their business.   Today, Hoda and Simon talk with serial entrepreneur and Coveo Chairman and CEO Louis Têtu to help shed some light on how leaders can harness the power of AI in their business. With more than 25 years in the tech industry, Louis shares his perspectives on how leaders can take advantage of AI transformation and what mistakes to look out for. He’ll talk about the importance of AI ethics, and how leaders can navigate the culture change that AI brings to an organization. He’ll also share how AI and GenAI can create better experiences for their customers and employees. And as someone who’s worked with and served on several boards, he’ll talk about what goes into building a successful board and the power of optimism.  We'll also hear from Harpreet Khurana, Chief Digital and Data Analytics Officer at RRA. Harpreet will outline the risk when organizations don’t use AI ethically and sets out RRA’s people-first approach to responsible AI. Read more about our RRA’s Responsible AI Principles.   Four things you’ll learn from this episode: How leaders can leverage AI in their organizations and how that might impact how they lead their teams What leaders need to keep in mind when it comes to AI ethics and culture change What goes into building a successful board Leadership tips on building a successful company  If you enjoyed this episode, you might also like these Redefiners episodes: Talking Transformational Leadership with RRA’s CEO Constantine Alexandrakis Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat Leadership Lounge: Unleashing AI’s potential: Are you ready to lead the charge? Driving Transformation with Volvo Cars President and CEO Jim Rowan Leadership Lounge: How can leaders succeed in a Gen-AI-driven world? A Front Row Seat to the AI Revolution with Microsoft Vice Chair and President Brad Smith – Part 1 and Part 2 

Audio
Transcription

Full Episode

1.055 - 12.742 Clark Murphy

Call them changemakers. Call them rule breakers. We call them redefiners. Join us in conversation with daring leaders who are creating extraordinary impact and driving change from around the globe.

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13.182 - 21.047 Hoda Tahun

Each episode gives you a fresh perspective on your leadership and career journey. I'm Hoda Tahun, a leadership advisor at Russell Reynolds.

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21.427 - 27.251 Clark Murphy

I'm Clark Murphy, the former chief executive officer and a leadership advisor. And this is Redefiners.

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29.048 - 39.117 Hoda Tahun

Hi, everyone, and welcome back to Redefiners. I'm Hoda Tahun, a leadership advisor at Russell Reynolds Associates, and I am here with my phenomenal co-host, Simon Kingston.

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39.137 - 41.98 Simon Kingston

Hi, equally phenomenal, Hoda. Great to be with you.

42.32 - 63.055 Hoda Tahun

Before we get started, just a quick reminder to our listeners that you can find all episodes of Redefiners and the Leadership Lounge on YouTube. And if you're currently watching Redefiners on YouTube, please go ahead and hit that subscribe button below so that you don't miss an episode. And for our audio listeners, don't forget to rate Redefiners wherever you get your podcasts.

63.556 - 77.684 Hoda Tahun

We absolutely love to get your feedback. Simon, today's conversation focuses on a key topic that we've been covering that is the potential to continue to redefine and at least impact every aspect of our lives, business, and society, AI.

79.005 - 99.375 Simon Kingston

Yes, Soda, AI, it's a subject that must be on every leader's mind as they try and wrestle with the implementation of the technology, both to gain efficiencies, to enhance the quality of their business, and ultimately to grow revenues. A few leaders, I think it's fair to say, have jumped in with both feet and are making it work for them.

99.435 - 111.162 Simon Kingston

But I think a greater number in the work that we've done are still working out what it means for them, testing and in the experimental phase, and working out where they can get most bang for their buck.

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