If your business is a membership service, the cancellation process has to be carefully designed. While some prefer to let dissatisfied customers self-cancel, others insist on making it a two-way decision. Which is best? The answer will depend on you, but there are some standard principles to help you decide. Listen in and find out how to craft the best policy for the business you’re running. SUBSCRIBE ON APPLE PODCASTS Stitcher | SoundCloud | Podcast Feed | How To Subscribe Give us a Rating & Review Today’s Sponsors: Sumo The #1 tool to grow your website’s traffic and your email list. Sumo powers almost 400,000 websites! Best of all, it’s free! Get started with their basic plan over at Sumo right now! Have you found the right payments partner to grow with you? Braintree lets you accept every way to pay, from Paypal to Apple Pay and everything in between. All it takes is one integration. And it doesn’t matter what currency your customers use: because Braintree lets you accept over one hundred and thirty of them. To learn more about how your company can grow with Braintree, visit braintreepayments.com/mba. Show Links: WebinarNinja The post MBA662 Is Allowing Your Customers to Self-Cancel a Good Idea? appeared first on The $100 MBA. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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