It’s a universal rule: know your customers. Surveys are the primary method used to determine what customers like and don’t like about a business, and how it can be improved. But surveys can be misleading. In fact, they can even paint a false picture! In this episode, we take a look at the 5 primary reasons surveys fail to reveal the truth, and discuss how you can build the surveys that will actually lead to change. Hit the play button! SUBSCRIBE ON APPLE PODCASTS Stitcher | SoundCloud | Podcast Feed | How To Subscribe Give us a Rating & Review Today’s Sponsors: If you’re having trouble finding developers or designers for your next project, go to Toptal.com. Toptal is an exclusive network of the top freelance software developers and designers in the world. They present you only the candidates who meet your individual needs and once you pick someone, you can start to work with them the next day. To get a no-risk trial period, go to Toptal.com and get the best of the best right now! Show Links: SurveyMonkey Zendesk WebinarNinja The post MBA746 Five Reasons Customer Surveys Fail appeared first on The $100 MBA. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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