Bonus Episode: Episode 2 - AI in Healthcare: Trust, Transformation, and the Human Touch – Can AI Help Doctors Be More Human?

A recent survey among 2,000 patients in the USA revealed a growing openness to AI in healthcare, especially when it enhances time with physicians. The majority of patients support AI tools if used as ambient listening devices leading to more direct interaction with the HCP allowing more face-to-face time. However, concerns remain, particularly around AI when used for diagnosis. 55% of patients still feel uneasy about AI making clinical decisions. Therefore, there is an increasing request for transparency when AI is used in this case and for follow-ups like lab results. However, it might be recognised that if AI is used automating repetitive tasks and expanding care capacity, it might support healthcare workforce current crisis. Ultimately, the future of AI in healthcare depends on trust, transparency, and collaboration, with both patients and providers at the centre.

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