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The Journal.

The Snowballing Problems at Vail Resorts

05 Feb 2025

Description

Vail Resorts is the king of the mountain. But recently, the ski company has been facing issues with overcrowding and labor disputes. WSJ travel reporter Allison Pohle on how Vail Resorts might be a victim of its own success. Further Reading: - Vail Resorts Has an Epic Problem  - Vail Resorts Shareholder Calls for Overhaul, Ouster of Executives Including CEO  Further Listening: - How Target Got Off Target  - A Surprise Turkey and 200 Lemons: Everyday Stories From the Pandemic   Learn more about your ad choices. Visit megaphone.fm/adchoices

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Transcription

Full Episode

5.6 - 13.727 Ryan Knutson

The other day, I caught up with my colleague, Allison Polly. Lately, she's been writing about the ski industry. Do you ski?

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13.747 - 19.692 Allison Pohle

I do ski. Okay. I learned as an adult, though, so I did not grow up skiing.

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19.772 - 23.155 Ryan Knutson

Uh-huh. So you don't go out there and, like, shred the gnar?

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23.914 - 36.541 Allison Pohle

I don't. I don't. I try to embody that, though. Like, I have an alter ego when I'm skiing called the Grade A Shredder. And that's me in that persona.

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37.882 - 40.644 Ryan Knutson

Wow. This is definitely going to make it into the podcast.

41.164 - 43.305 Allison Pohle

She's finally getting her public recognition.

45.647 - 69.35 Ryan Knutson

Grade A Shredder, or Allison as she's more commonly known, knows the biggest name in skiing is Vail Resorts. Vail started out as just one resort near its namesake in Colorado. But over the years, it's grown into a behemoth and now owns and operates 42 ski resorts around the world. And the company has completely revolutionized the business.

71.109 - 92.016 Allison Pohle

Vail markets itself as the experience of a lifetime, and it's a premium product. It is a luxury experience where they have created these little mountain villages that are emblematic of what you might see in Switzerland. The trails are immaculately groomed. You have high-speed chairlifts.

93.577 - 103.698 Ryan Knutson

I mean, I feel like even just like in pop culture, almost just... The name Vale, like I'm going to Vale, is like, ooh, that's a really high-end, classy thing you're going to go do.

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