Avoid a Catastrophic Loss of Trust and Morale in the Age of AI

Greg Twemlow's article, "Organisations Can Avoid a Catastrophic Loss of Trust and Morale in the Age of AI," highlights the crucial need for proactive organisational strategies when implementing Artificial Intelligence. Twemlow argues that the unbridled deployment of AI without a robust AI Workplace Compact risks eroding employee trust and morale due to inherent conflicts between personal and corporate contexts, and the pervasive threat of surveillance. He proposes a new AI Workplace Compact as a foundational document, championing radical transparency, defined domains of sovereignty, and human-in-the-loop governance to foster a culture of trust over control. This framework, supported by a Corporate Ethics Schema and AI Compact Stewards, aims to ensure AI serves as a collaborative tool that respects individual contribution and intellectual bravery, rather than an instrument of monitoring. The author underscores that the successful integration of AI hinges on a leadership commitment to building a future founded on trust, preventing a potential HR crisis and fostering genuine innovation. Read the article.

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