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You Can! Inspiring Women In Business

9 Reasons Why Your Course Isn't Selling

15 Nov 2024

Transcription

Chapter 1: Why isn't my online course selling?

5.734 - 26.231 Sarah Jolly Jarvis

Hello and welcome to this week's episode of the You Can Podcast. Today we're going to be talking around why your course is not selling, okay? So you've put together some sort of course, so it's some sort of journey program that a customer will go through to take them from one point to another. And this may take all sorts of different formats.

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26.431 - 45.28 Sarah Jolly Jarvis

It may be that they go off and they listen to resources and information on their own. It might be that they do that, but they also spend some time with you. It might be that you are working through with them and helping them to come up with an outcome, but based purely on bespoke and one-to-one working.

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45.78 - 67.487 Sarah Jolly Jarvis

The point is, is that a course is a set program, a set approach that you are using that somebody on boards onto and goes through that process to get that outcome. That is the point of a course. It's a systematized process. But there are so many people out there with courses that are collecting digital dust. They're not doing what they hoped they would.

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67.507 - 89.115 Sarah Jolly Jarvis

They're not getting them out there as they hoped they would, either because they're not being marketed or a number of reasons we're going to go into on this podcast. So where do I start? Well, I have sold thousands of copies of my course, literally thousands of copies of my course across the globe. Okay. I know what it takes to make a course successful.

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89.675 - 118.054 Sarah Jolly Jarvis

okay and that does not happen without having my own um highs and lows let's say you know i've had a few total flops from time to time i've put things out and they just haven't gone i put things out and they've flown you can learn a lot from both but actually what gives you the time to learn are those which don't go so well because you have that time because you are not then implementing you're not then onboarding people you have the opportunity to reflect during the time where you hoped you would be doing those things

118.374 - 125.559 Sarah Jolly Jarvis

So here are nine reasons why your course isn't selling. First up, the market doesn't want what you are offering.

Chapter 2: What are the signs that the market doesn't want my course?

125.599 - 145.611 Sarah Jolly Jarvis

Now, this is always obviously a bit of a bitter pill to swallow, but as simple as it sounds, if your target audience doesn't want or they're not prioritising what it is that your course is offering, the outcome that your course is offering, for example, you know, it's very easy, you know, straight to mind comes weight loss. OK, if your audience doesn't want weight loss, which

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146.551 - 165.736 Sarah Jolly Jarvis

it would be surprising, but you never know, then they are not going to want to buy it and therefore they are sat there, your resources are sat there, your course is sat there doing nothing. Next up, your course gives them what they need, but not what they want. And this is always a bit of an aha moment for some people.

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Chapter 3: How can I align my course content with customer needs?

166.936 - 190.787 Sarah Jolly Jarvis

It's similar to the fact the market doesn't want it, but with a slight twist that You're selling people what they need. But that's not always what they want. That's not always they are willing to pay for. OK, going back to the weight loss idea, you lose 36 pounds in six weeks by tracking your food and eating like a rabbit and not having any coffee or alcohol.

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191.368 - 211.422 Sarah Jolly Jarvis

That might get results, but that's not what people want. And so that then would be a case of looking at your messaging. OK, how am I positioning this? Where is it going wrong? Because the communication of what your course can provide isn't hitting home. It's not attractive. They do want that an outcome.

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211.482 - 233.884 Sarah Jolly Jarvis

They do want to lose weight in this example, but they're probably not very enthusiastic about the route that you take to get there. The next up is around the same sort of theme with the messaging, but it's around not having a big promise. I talk to people on a weekly basis who have said to me, I say, what will people get from this course? And they start saying, well, they'll get...

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234.685 - 259.689 Sarah Jolly Jarvis

a check in a week, they'll get a resource area, they'll get a workbook to work through, but they are all features, okay? And it's really, really important to be clear on this is a feature, this is not an outcome, okay? OK, so if you are able to say at the end of whatever you describe what that means is OK, then delve that bit deeper. What does that mean?

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259.789 - 281.919 Sarah Jolly Jarvis

So having those resources, having that information means that you've got all the information to hand to help you get that result. What that means is, is that you are much more likely to get the result, which means you are, this is your best bet to getting, again, stick with weight loss, why don't we? You know, that out hitting that 36 pounds.

282.059 - 303.315 Sarah Jolly Jarvis

So you've got all the resources that you need to achieve that goal of losing weight, losing specifically, ideally. And that's the thing is, is that, does that promise have specificity to it? That is in sort of another element. That's like a 3A point. Okay, so it's having that big promise, but having the specificity so that it can really bring it to life for somebody.

303.735 - 312.863 Sarah Jolly Jarvis

Now people get really hung up sometimes and a little bit agitated by the need for specificity. But for example, I work with people a lot who are doing

313.643 - 341.433 Sarah Jolly Jarvis

um happiness they're doing confidence they're selling all those kind of softer things it's like how do i put a value on that sarah well that is very very achievable and the thing is is that i've then got clients saying rather than i help you be more happy or i help you be more confident it's like after taking my course people went um had an increase of happiness by up to 80 okay now that is a lot more um hard-hitting it's a lot more compelling um it's

Chapter 4: What role does pricing play in course sales?

341.673 - 362.291 Sarah Jolly Jarvis

going to encourage you to part with your money more because you're able to understand okay that's how much more so 80% more I'm going to feel 80% more happy is that worth whatever it is that person's charging for it versus your competitor who's still going yeah I help you be more happy Can you see? Another one is like direction, fulfillment, all those things.

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363.011 - 384.466 Sarah Jolly Jarvis

And so it's about measuring them and measuring them in a way that you can then talk to people about that outcome. But anyway, I have kind of gone a little bit off piste. Back to my list, number four. Okay, number four is price. It can either be too high or it can be too low. I know, how annoying. It's like Goldilocks, isn't it? And a porridge. But it's true. I've seen both.

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384.526 - 405.373 Sarah Jolly Jarvis

I've seen it being too high. I've seen it being too low. Often it's too high when it's the only offer you have. And that's a major hint there on actually, you know, having courses and having resources at different price points. It's also on a regular basis too low. Then customers don't value it enough. They don't see the value in it.

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405.393 - 424.376 Sarah Jolly Jarvis

They're not convinced that you can provide the outcome that you are promising at that price point that you are promising it at. Up next, number five, is you aren't shouting about it enough. How often do you promote your course? If you're not shouting about it on a regular basis, no one's gonna know about it and therefore no one's going to buy it.

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Chapter 5: Why is consistent promotion essential for course success?

Chapter 6: How can I create a compelling course promise?

Chapter 7: What mistakes do course creators make with their offers?

259.789 - 281.919 Sarah Jolly Jarvis

So having those resources, having that information means that you've got all the information to hand to help you get that result. What that means is, is that you are much more likely to get the result, which means you are, this is your best bet to getting, again, stick with weight loss, why don't we? You know, that out hitting that 36 pounds.

0

282.059 - 303.315 Sarah Jolly Jarvis

So you've got all the resources that you need to achieve that goal of losing weight, losing specifically, ideally. And that's the thing is, is that, does that promise have specificity to it? That is in sort of another element. That's like a 3A point. Okay, so it's having that big promise, but having the specificity so that it can really bring it to life for somebody.

0

303.735 - 312.863 Sarah Jolly Jarvis

Now people get really hung up sometimes and a little bit agitated by the need for specificity. But for example, I work with people a lot who are doing

0

313.643 - 341.433 Sarah Jolly Jarvis

um happiness they're doing confidence they're selling all those kind of softer things it's like how do i put a value on that sarah well that is very very achievable and the thing is is that i've then got clients saying rather than i help you be more happy or i help you be more confident it's like after taking my course people went um had an increase of happiness by up to 80 okay now that is a lot more um hard-hitting it's a lot more compelling um it's

0

341.673 - 362.291 Sarah Jolly Jarvis

going to encourage you to part with your money more because you're able to understand okay that's how much more so 80% more I'm going to feel 80% more happy is that worth whatever it is that person's charging for it versus your competitor who's still going yeah I help you be more happy Can you see? Another one is like direction, fulfillment, all those things.

363.011 - 384.466 Sarah Jolly Jarvis

And so it's about measuring them and measuring them in a way that you can then talk to people about that outcome. But anyway, I have kind of gone a little bit off piste. Back to my list, number four. Okay, number four is price. It can either be too high or it can be too low. I know, how annoying. It's like Goldilocks, isn't it? And a porridge. But it's true. I've seen both.

384.526 - 405.373 Sarah Jolly Jarvis

I've seen it being too high. I've seen it being too low. Often it's too high when it's the only offer you have. And that's a major hint there on actually, you know, having courses and having resources at different price points. It's also on a regular basis too low. Then customers don't value it enough. They don't see the value in it.

405.393 - 424.376 Sarah Jolly Jarvis

They're not convinced that you can provide the outcome that you are promising at that price point that you are promising it at. Up next, number five, is you aren't shouting about it enough. How often do you promote your course? If you're not shouting about it on a regular basis, no one's gonna know about it and therefore no one's going to buy it.

424.776 - 443.565 Sarah Jolly Jarvis

That whole idea of I've created it and then people will come, they don't because they don't know it's there. And there are so many opportunities out there in the market for them just to listen to somebody and take action that they're not gonna go searching around for your offer in the hope that there is one. So make sure that you're shouting about it and you're getting it out there.

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