Gainsight in Podcasts
companyGainsight, a customer success platform company.
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This is very different than a venture round because they put a ton of money on Gainsight at a good valuation.
Gainsight has never, since the early days, been a Snowflake or a UiPath or one of those
At that time, we'd been doing Gainsight about eight years and it had been amazing.
And by the way, I'm saying that Gainsight is not one of those.
When we started out with Gainsight, the point problem was there's a new role in companies called the CSM.
So when we go to gainsight.com and they put out like their big annual report, a lot of the organization of the data and the research and the right questions to ask and all that is you on the back and helping get it together.
Guys, companies like Gainsight use Benchmarket.ai to put together industry-leading reports like the Customer Engagement Report or the Future of AI Report.
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