Abhii Parakh

The human race is more resilient than we give it credit for sometimes.

Wow. Okay. So I love the Marriott brand personally. We are all in on the Marriott brand. I think they have really expanded their footprint, acquired a lot of different properties, and we've been able to stay at some really, really good ones. And I think some of their brands, especially if you have the opportunity to stay at a Ritz Carlton or a St.

Wow. Okay. So I love the Marriott brand personally. We are all in on the Marriott brand. I think they have really expanded their footprint, acquired a lot of different properties, and we've been able to stay at some really, really good ones. And I think some of their brands, especially if you have the opportunity to stay at a Ritz Carlton or a St.

Wow. Okay. So I love the Marriott brand personally. We are all in on the Marriott brand. I think they have really expanded their footprint, acquired a lot of different properties, and we've been able to stay at some really, really good ones. And I think some of their brands, especially if you have the opportunity to stay at a Ritz Carlton or a St.

Regis, I mean, I think those brands really understand the customer experience, they remember who you are and you feel really wanted. And they're always happy that you're there. So I think that experience has been a really good one. But I would say in the day-to-day life as well, I think Costco is another one that is not that high-end. And it's very, very loved. And they're not luxe.

Regis, I mean, I think those brands really understand the customer experience, they remember who you are and you feel really wanted. And they're always happy that you're there. So I think that experience has been a really good one. But I would say in the day-to-day life as well, I think Costco is another one that is not that high-end. And it's very, very loved. And they're not luxe.

Regis, I mean, I think those brands really understand the customer experience, they remember who you are and you feel really wanted. And they're always happy that you're there. So I think that experience has been a really good one. But I would say in the day-to-day life as well, I think Costco is another one that is not that high-end. And it's very, very loved. And they're not luxe.

They are not high-end. But they know who they are. And they know what their customers want, right? So the Costco customer is very different than like the... whatever higher end grocery store, like a Whole Foods customer. And you know what to expect and you're getting what you need. So I think those are the secrets.

They are not high-end. But they know who they are. And they know what their customers want, right? So the Costco customer is very different than like the... whatever higher end grocery store, like a Whole Foods customer. And you know what to expect and you're getting what you need. So I think those are the secrets.

They are not high-end. But they know who they are. And they know what their customers want, right? So the Costco customer is very different than like the... whatever higher end grocery store, like a Whole Foods customer. And you know what to expect and you're getting what you need. So I think those are the secrets.

Well, I mean, it's real. Employee experience and customer experience go hand in hand, which comes down a lot of times to, well, obviously having the right talent, but empowering your talent, right? So having not a tight leash, but a very loose string with your employees and their experience is a very good thing.

Well, I mean, it's real. Employee experience and customer experience go hand in hand, which comes down a lot of times to, well, obviously having the right talent, but empowering your talent, right? So having not a tight leash, but a very loose string with your employees and their experience is a very good thing.

Well, I mean, it's real. Employee experience and customer experience go hand in hand, which comes down a lot of times to, well, obviously having the right talent, but empowering your talent, right? So having not a tight leash, but a very loose string with your employees and their experience is a very good thing.

So you hire the right people, trust them to do the right thing, democratize the tools like we talked about with AI, and let them uncover and unlock the potential.

So you hire the right people, trust them to do the right thing, democratize the tools like we talked about with AI, and let them uncover and unlock the potential.

So you hire the right people, trust them to do the right thing, democratize the tools like we talked about with AI, and let them uncover and unlock the potential.

Thank you so much for having me. This has been such a great conversation.

Thank you so much for having me. This has been such a great conversation.

Thank you so much for having me. This has been such a great conversation.