Adam Galinsky
speaker
285 appearances
4 recordings
3 series
first heard Jan 2025
last heard Jan 2025
Adam Galinsky’s voice in public audio — every appearance, attributed to the second.
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Appearances
I want to be a generous person, always trying to give people what they need, giving them the benefit of the doubt. Then I can think about times recently where I could have blown up at someone, but I thought about the fact that they were going through a really rough time.
and i i gave them you know um a little serenity for that um or a time where i screwed something up but the next time i did it better and i had that continued improvement
That's it. You know, 15 minutes. I mean, this thing is, like, we don't really know what the secret sauce is yet because we collect lots of measures to say, what is it that's transforming people to getting jobs? Jeff Cohen of Stanford University, he did a study with at-risk middle school students. He gave them this values reflection eight times over two years to some group of students.
Five years later, they were more likely to graduate high school and go to college. There's something powerful. One of the most profound truths about humans is that we have a clarion call and need for a sense of meaning and higher purpose. Our values, in a sense, give us that sense of meaning and higher purpose.
It's why being visionary is one of the three fundamental dimensions of being an aspiring person.
Yeah, sure. I'll tell you a story about a remarkable pilot that I think really captures that. Tammy Jo Schultz was flying Southwest Airlines 1380 from LaGuardia to Dallas when the left engine exploded and literally tore a hole in the side of her plane. One passenger was sucked into that hole and didn't survive. It was fatal.
But she miraculously and remarkably landed the plane with no further injuries. And we can see these three elements come into bear. The first thing that she recognized was, as she described it, she said the plane wanted to descend, so we let it do what it wanted to do and we descend it. Now, that's fine. That's great.
She's a great pilot, but she recognized that when there's a hole in a plane and you're descending, the passengers probably think that plane is going down. She got on the intercom and she gave them what I call an optimistic why, this vision for what was happening. She said 10 simple words. The passengers commented afterwards that it literally transformed the entire cabin from
just abject fear to hope and possibility. She said, we are not going down. We are going to Philly, right? And so she gave them a why and a where and where they were headed. Now, if you listen to her on the intercom, she is the most calm. They're like, is your plane on fire? She's like, no, but there is a hole in it. It's pretty damaged, just very matter of fact.
And when she landed, she was immediately evaluated by EMTs. And one of them said to her, how did you get through security?" She looked at him puzzled like, what are you talking about? He said, how did your nerves of steel not set off the security alarms? You're completely calm. Your heart rate is normal. Your physiology is normal. She was that exemplar of desired behavior.
She was a calm, the eye of the hurricane, but courageous protector of the people on that passenger. Then, before she left the plane, She walked row by row and looked every passenger in the eye and made sure they were okay. Afterwards, she commented, she's like, I'm still surprised that more reporters have commented on what I did after the plane landed
going row by row than what it took to fly this crippled plane. And that shows that she was this inspiring mentor, right? She was empathizing and taking care of the people and encouraging them and making sure that they were okay. And so these are these three elements about how to do that.
I think that's also true. I think that one of the things that I've discovered about inspiring leaders, people who are more inspiring more of the time, not always inspiring, they're occasionally infuriating, is that they've really set up practices or habits for how to be a better person, essentially. They've tried to embed them into their daily lives. Let me give you just one example of this.
which is one of the things that we can do to really lift people into the clouds is that especially when we're in positions of leadership because i actually coined a phrase that called the leader amplification effect that everything we do as a leader good and bad, small and big, gets amplified, and then its impact is intensified on us.
A frown from a leader is like a knife in your heart, but a compliment can lift you into the clouds. There was someone that I was talking to, president of a bank, 1,400 employees. He said, here's what I do every single morning. Over my cup of coffee, I send a birthday greeting to every one of my employees. It's pretty simple. He showed me an example.
It's like, hey, Mike, I hope you have a great birthday. How was bowling and jogging this weekend? He can pump five of these out a day in less than 10 to 15 minutes, but then he showed me the responses he gets back. It's like, oh my God, I had such a great weekend. This is what we did in bowling. It's like a novel that comes back.
He said that he realized that he says, sending those birthday messages They put a skip in their step, but they also put a skip in my step. They come back to me and they make me feel good by their responses. I think that is something that goes back to the Bible. Reap what you sow. If we send out infuriating signals into the world, we're going to get infuriating signals back.
When we plant the seeds of inspiration, we spread those seeds, but we also get the blooming flowers of inspiration coming back to us. That's a great example. He had a daily habit of sending these messages right forward. Right. You could do that yourself.
Every morning you could wake up, have a cup of coffee and just say something positive, constructive, complimentary, expressing gratitude to someone in your orbit. And you're going to put a skip in their step and they're going to put a skip in your step when they reply.
I think there's two different aspects of it I think are really important there. The first is, I don't know if they would say I'm inspiring because many of the people who are truly inspiring also tend to be humble people and so wouldn't identify themselves as inspiring, but they certainly recognize that they work on one of these three universal features.
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