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AJ Tennant

👤 Person
459 total appearances

Appearances Over Time

Podcast Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Their company name used to be Sayo and that's what's in our procurement system. So, but yeah, it was- Your halt skips a beat. Yeah, it actually did skip a beat in the moment. But what I'm saying is what we wanna see out of AEs is creative, proactive approaches to how you're thinking. And that can come in the form of, okay, let's get an example of an artifact that you built.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Their company name used to be Sayo and that's what's in our procurement system. So, but yeah, it was- Your halt skips a beat. Yeah, it actually did skip a beat in the moment. But what I'm saying is what we wanna see out of AEs is creative, proactive approaches to how you're thinking. And that can come in the form of, okay, let's get an example of an artifact that you built.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I wanna see how you creatively problem solved on a business case. And it can come in the form of, hey, an AE shares an artifact that's not about an account, but it's about like how they were more efficient in the work they did. Or I love, like I said, when reps are saying, oh, I talked to X, Y and Z customer. I interviewed my friend who's at Databricks who uses Glean and he did a demo of it to me.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I wanna see how you creatively problem solved on a business case. And it can come in the form of, hey, an AE shares an artifact that's not about an account, but it's about like how they were more efficient in the work they did. Or I love, like I said, when reps are saying, oh, I talked to X, Y and Z customer. I interviewed my friend who's at Databricks who uses Glean and he did a demo of it to me.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I wanna see how you creatively problem solved on a business case. And it can come in the form of, hey, an AE shares an artifact that's not about an account, but it's about like how they were more efficient in the work they did. Or I love, like I said, when reps are saying, oh, I talked to X, Y and Z customer. I interviewed my friend who's at Databricks who uses Glean and he did a demo of it to me.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Like that shows that passion for the product.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Like that shows that passion for the product.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Like that shows that passion for the product.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I think that the, and this would be more feedback for Arvind, right? My CEO on what he could have done better.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I think that the, and this would be more feedback for Arvind, right? My CEO on what he could have done better.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I think that the, and this would be more feedback for Arvind, right? My CEO on what he could have done better.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I think that Arvind should have been challenging me to put together a point of view on a couple of problems that I, like I think senior leader interviews that CEOs are doing, and this is another reason we do the panel the way we do, I'll explain in a second, is interviews are very precious in terms of the time that your leadership team is spending on them.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I think that Arvind should have been challenging me to put together a point of view on a couple of problems that I, like I think senior leader interviews that CEOs are doing, and this is another reason we do the panel the way we do, I'll explain in a second, is interviews are very precious in terms of the time that your leadership team is spending on them.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

I think that Arvind should have been challenging me to put together a point of view on a couple of problems that I, like I think senior leader interviews that CEOs are doing, and this is another reason we do the panel the way we do, I'll explain in a second, is interviews are very precious in terms of the time that your leadership team is spending on them.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

And so Arvin, he could have spent all this time with me and it not really lead to anything. I think that having him ask me, hey, AJ, here are the three problems that we're dealing with as a company right now. Can you produce something and present to me and my leadership team on how you're going to solve it? It has two benefits.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

And so Arvin, he could have spent all this time with me and it not really lead to anything. I think that having him ask me, hey, AJ, here are the three problems that we're dealing with as a company right now. Can you produce something and present to me and my leadership team on how you're going to solve it? It has two benefits.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

And so Arvin, he could have spent all this time with me and it not really lead to anything. I think that having him ask me, hey, AJ, here are the three problems that we're dealing with as a company right now. Can you produce something and present to me and my leadership team on how you're going to solve it? It has two benefits.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Even if I don't turn out to be the right guy, it's giving him ideas, right? One of the strategies we have in our panel interview is I always ask my managers, choose the account that this person is prepping for their sell to on a new prospect that we are trying to get into. I hate wasted effort. It's money. I like to kill as many birds with one stone as I can.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Even if I don't turn out to be the right guy, it's giving him ideas, right? One of the strategies we have in our panel interview is I always ask my managers, choose the account that this person is prepping for their sell to on a new prospect that we are trying to get into. I hate wasted effort. It's money. I like to kill as many birds with one stone as I can.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

Even if I don't turn out to be the right guy, it's giving him ideas, right? One of the strategies we have in our panel interview is I always ask my managers, choose the account that this person is prepping for their sell to on a new prospect that we are trying to get into. I hate wasted effort. It's money. I like to kill as many birds with one stone as I can.