Alex Shvarts

takes time you know it takes time but look a lot of times the communication just works it out right yeah this is the underside of lending of this sort of world that nobody talks about so i appreciate you being so open about talking about yeah i mean look at the end of the day if somebody has a problem you know we try to work it out get on the phone hey what's we try at least i mean if they're talking to us we're going to work it out if they're not talking there went dark

And certainly, if people who go out of business, they tell you, hey, I'm closing down my business.

Yeah, exactly.

And you just want some verification that they're closing down and you write it off.

That's the risk.

I think it would be below my expectations.

No.

I mean, we've created... I hate using the word AI right now because we're...

I don't know if there really is such a thing in our industry.

It's really, I guess, teaching the computers to do what we do manually for many, many years, right?

There was a good line I heard yesterday.

You know, in fintech, you're either finance or you're technology.

We're primary finance, right?

Technology setting, right?

You know, we have to...

you know, create returns and protect money.

Right.

So what I think is going to make a difference is our automation that we've built out and our processes.

So we can go from processing 5,000 or 7,000 applications a month to 50 or a hundred thousand, because it's going to be very automated and shoot these offers.

So that the cost of labor goes down, the cost of processing goes down.