Alex Smereczniak
👤 SpeakerAppearances Over Time
Podcast Appearances
They try these things at some point.
Oh, pizza party.
Everyone tries that.
And I just asked them, I was like, what do you want?
They're like, I want to make more money.
And honestly, this is a hard job.
You stand, you fold clothes for six to eight hours.
I would love to be able to get in and out of here.
If I can produce quality work, just get paid more and get out of here faster.
We should do that.
Why don't we pay you a variable base?
All this technology tracks everything.
So we can see John's producing 28 pounds an hour folding.
But then there's a QA check that they're incentivized on something else.
And so if you went too fast, you'd get reworked, slow you down, you make less money.
We'd show it real time on a leaderboard.
Here's Alex, here's John, here's Susie, here's... It was unbelievable.
Gamification.
Everyone was making more money and we were way more efficient as a business.
Yep.