Andy Frisella

So we have to understand, dude, this is going to take way more than what you think.

And the reason that you think it's not is because you grew up in a fucking different time.

You grew up where you could talk to all your friends all over the world with a click of a button.

I didn't grow up like that.

Okay?

You grew up where everything is instant.

You know, you order something from Amazon, it could get there the same day.

I didn't grow up like that.

I grew up in an era where you had to order something, it took six weeks to get.

Okay?

No, for real.

Can you imagine that now?

No, but that was normal business, bro.

Crazy.

So...

When you don't have that sense of time,

don't understand there's certain things you can't rush through okay you can't rush through building trust with the client you can't rush through building loyalty with the client that takes time and it takes repetition and it takes validation but you can accelerate it by being available at inconvenient times which is perceived by the customer as way more than what anybody else is willing to do so if i were this person

i would stop looking at that as something that's bothering me what the is it bothering you like what are you doing playing video games watching tv what the you doing okay uh and look at it as an opportunity yes sir i'm on it let me handle that for you right now okay and eventually as you start to have systems and you build teams that will eventually kind of settle down and

That has its own set of challenges, because like I said, when when you start to build the systems and then you get that call on Saturday night, it's usually a big fucking problem.

It doesn't happen as frequently, but when it does happen, it's a lot more severe.