Anish Acharya

So I think, one, you've got this dissonant fact that prices are going up.

So I think, one, you've got this dissonant fact that prices are going up.

Two, if you look at the incumbents today, like ServiceNow is not IBM.

Two, if you look at the incumbents today, like ServiceNow is not IBM.

They're a highly capable incumbent.

They're a highly capable incumbent.

They just went public and they raised guidance.

They just went public and they raised guidance.

I think it's very easy to look at these things and say, incumbents, incumbents, incumbents.

I think it's very easy to look at these things and say, incumbents, incumbents, incumbents.

Again, they're not seers.

Again, they're not seers.

They're very, very capable, and I think they actually have a right to win and deploy technology in the context of these workflows.

They're very, very capable, and I think they actually have a right to win and deploy technology in the context of these workflows.

Now, will there be disruption?

Now, will there be disruption?

Of course, we've talked a bunch about companies that were once priced on seats, which are now going to be priced on outcomes, and that is going to be a big drag.

Of course, we've talked a bunch about companies that were once priced on seats, which are now going to be priced on outcomes, and that is going to be a big drag.

But I think for the majority of SaaS, it

But I think for the majority of SaaS, it