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Assaf Resnick

๐Ÿ‘ค Speaker
190 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And if you think of what's been happening in the data center around, hey, I've got to keep this software and this infrastructure running.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

But that software and that infrastructure has radically transformed over the last 15 years.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

So think of if I'm a large enterprise.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

20 years ago, I was buying the majority of my stuff from a handful of large vendors.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

I was buying it from IBM and from Oracle and from BMC and CA and maybe HP.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And that gave me the lion's share of my systems, my monitoring tools, up and down my stack.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And so from the perspective that folks actually have to keep the lights on, you had just a handful of tools.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

You had data centers that were comprised of several hundred to several thousand servers in your basement.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And things moved really, really slowly.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And so you can keep track.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

Let me talk about, let me not name, but a Fortune 50 company who's a customer of ours, a very large networking company, came to us and said, hey, 20 years ago, all we sold was network machines and routers and switches and so forth.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

But today, we're a services company.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And we've got lots of SaaS offerings to lots of different companies.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And we have to make sure that those SaaS offerings give the kind of SLAs that we've promised to our companies.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

Service level agreement.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

So if I promise some large multinational bank that I'm going to be up and available 99.999% of the time, well, I better do that.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And to actually keep that stuff running, I have to keep track of the same company has to keep track of hundreds of applications that are running on tens of thousands of servers and VMs, virtual machines, in 24 different global clouds.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

I've got teams of engineers in the Ukraine and in San Jose, California and in India, and they're using 15 different monitoring tools to figure out what the heck's going on.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

So imagine you're the poor schmo that's sitting in kind of this war room coming to work with 15 different monitoring tools, and you've got 70,000 different events that you have to keep track of.

SaaS Interviews with CEOs, Startups, Founders
708: $35M Raised to Tell IT Departments What Alerts Are Important

And you have to understand, hey, within those 70,000 different data points about the health of every nook and cranny of my IT stack,