Barbie Augustini

We waited to hear back from them and for them to tell us what to do. The Bureau emailed them back.

We waited to hear back from them and for them to tell us what to do. The Bureau emailed them back.

We were thinking that, oh, this money is probably going to be super hard for them to deal with. And they're like, nah, this is nothing. We've had worse.

We were thinking that, oh, this money is probably going to be super hard for them to deal with. And they're like, nah, this is nothing. We've had worse.

So they said, this, this is no problem.

So they said, this, this is no problem.

The water compresses it and shrinks it or something. So it actually could be potentially more depending on the weight of the water and everything else and the mud that was in it.

The water compresses it and shrinks it or something. So it actually could be potentially more depending on the weight of the water and everything else and the mud that was in it.

I think my mind just went blank at that moment. I just could not conceptualize any type of that this is actually real.

I think my mind just went blank at that moment. I just could not conceptualize any type of that this is actually real.

What?

What?

Mm-hmm.

Mm-hmm.

Yeah. And what it is, is that once they take it in, they will get one person to assign it to the case. That one singular person is the only person who will work on finding out how much it is and putting it all together. And then they'll write their report. And then another person will have to come and do the same process over again. And it's cleared immediately.

Yeah. And what it is, is that once they take it in, they will get one person to assign it to the case. That one singular person is the only person who will work on finding out how much it is and putting it all together. And then they'll write their report. And then another person will have to come and do the same process over again. And it's cleared immediately.

Then after that, that's when we would get the money.

Then after that, that's when we would get the money.

Yeah.

Yeah.