Ben Ayres

Telephone calls, perhaps video calls with today's technology. After that initial consultation, I think once you've built a bit of a relationship up with the patient, that doctor-patient relationship, you can then talk to them time and again afterwards to help build the information that they need. We give them written information.

We do a health needs assessment, which is a holistic approach, not just addressing their cancer, but trying to address their wider needs. And there's some good documentation out there provided by cancer charities that one can use to do that.

We do a health needs assessment, which is a holistic approach, not just addressing their cancer, but trying to address their wider needs. And there's some good documentation out there provided by cancer charities that one can use to do that.

We do a health needs assessment, which is a holistic approach, not just addressing their cancer, but trying to address their wider needs. And there's some good documentation out there provided by cancer charities that one can use to do that.

So we have this holistic approach, give them written information, and hopefully by going through that information slowly and steadily and giving them guidance,

So we have this holistic approach, give them written information, and hopefully by going through that information slowly and steadily and giving them guidance,

So we have this holistic approach, give them written information, and hopefully by going through that information slowly and steadily and giving them guidance,

time to adjust to it it does allow that shared decision making it does allow those questions to come out i think you know if as a clinician you just give all the information in one go it can be overwhelming to the patient they only take a small amount of it on board and that's why Afterwards, they become potentially shocked at what has happened or the consequence of the treatment.

time to adjust to it it does allow that shared decision making it does allow those questions to come out i think you know if as a clinician you just give all the information in one go it can be overwhelming to the patient they only take a small amount of it on board and that's why Afterwards, they become potentially shocked at what has happened or the consequence of the treatment.

time to adjust to it it does allow that shared decision making it does allow those questions to come out i think you know if as a clinician you just give all the information in one go it can be overwhelming to the patient they only take a small amount of it on board and that's why Afterwards, they become potentially shocked at what has happened or the consequence of the treatment.

And as a clinician, you think, well, we did discuss that, but they didn't hear. And so it's really important you make sure that they've heard, that they've understood, and that you do in multiple ways. meetings.

And as a clinician, you think, well, we did discuss that, but they didn't hear. And so it's really important you make sure that they've heard, that they've understood, and that you do in multiple ways. meetings.

And as a clinician, you think, well, we did discuss that, but they didn't hear. And so it's really important you make sure that they've heard, that they've understood, and that you do in multiple ways. meetings.

One of the challenges we have around the rarity of the cancer is that we centralize the service in the UK, which means that there's the expertise to deliver that, but the patients often need to travel a long way. And so that's why we have to use technology to help. Yes, we do need to see them. We do need to meet them and build that initial relationship. But then further conversations can be had

One of the challenges we have around the rarity of the cancer is that we centralize the service in the UK, which means that there's the expertise to deliver that, but the patients often need to travel a long way. And so that's why we have to use technology to help. Yes, we do need to see them. We do need to meet them and build that initial relationship. But then further conversations can be had

One of the challenges we have around the rarity of the cancer is that we centralize the service in the UK, which means that there's the expertise to deliver that, but the patients often need to travel a long way. And so that's why we have to use technology to help. Yes, we do need to see them. We do need to meet them and build that initial relationship. But then further conversations can be had

using telephones using video calls to try and take that burden off the patient traveling into the center at every point clearly they need to come for for some of the treatment and then after we've been through the treatment i think to try and help start to address some of some of those psychosocial needs that as i said unfortunately a lot of patients tell us are unmet again it's really important you take that holistic approach it's really important that they when they come and see you or when you do your video call to go over there

using telephones using video calls to try and take that burden off the patient traveling into the center at every point clearly they need to come for for some of the treatment and then after we've been through the treatment i think to try and help start to address some of some of those psychosocial needs that as i said unfortunately a lot of patients tell us are unmet again it's really important you take that holistic approach it's really important that they when they come and see you or when you do your video call to go over there

using telephones using video calls to try and take that burden off the patient traveling into the center at every point clearly they need to come for for some of the treatment and then after we've been through the treatment i think to try and help start to address some of some of those psychosocial needs that as i said unfortunately a lot of patients tell us are unmet again it's really important you take that holistic approach it's really important that they when they come and see you or when you do your video call to go over there

their follow-up clinic appointment that you're not just thinking of the clinical you're not just looking for disease recurrence and checking the you know wounds have healed it's important that you do have that ability to open up discussion around how the surgery has impacted the patient how it's impacted them psychologically how it's impacted their ability to pass urine