Bernard Slowey

you know, and saying, hey, no, I think this is the right idea. I've been doing this for a long time. I'm going to go against the data and I'm going to try to do something myself.

you know, and saying, hey, no, I think this is the right idea. I've been doing this for a long time. I'm going to go against the data and I'm going to try to do something myself.

I don't know if I have a perfect example, but even coming back to agent force, like, you know, data probably should have said, don't release agent force to the whole world at once, right? Like it's, it's doing an okay performance or resolution rate is X or whatever. You know, you look at the data and you're like, let's just continue to go slow. Let's just iterate.

I don't know if I have a perfect example, but even coming back to agent force, like, you know, data probably should have said, don't release agent force to the whole world at once, right? Like it's, it's doing an okay performance or resolution rate is X or whatever. You know, you look at the data and you're like, let's just continue to go slow. Let's just iterate.

I don't know if I have a perfect example, but even coming back to agent force, like, you know, data probably should have said, don't release agent force to the whole world at once, right? Like it's, it's doing an okay performance or resolution rate is X or whatever. You know, you look at the data and you're like, let's just continue to go slow. Let's just iterate.

And over time we'll get it better and better and better. And then we'll go large. And if I'd have made that decision, I don't think we would be where we are now. Because because we went big, even when the data told us it wasn't doing an amazing job, it was doing a good job. It meant that suddenly it was exposed to more people and there was more pressure on me and my team to make it better, faster.

And over time we'll get it better and better and better. And then we'll go large. And if I'd have made that decision, I don't think we would be where we are now. Because because we went big, even when the data told us it wasn't doing an amazing job, it was doing a good job. It meant that suddenly it was exposed to more people and there was more pressure on me and my team to make it better, faster.

And over time we'll get it better and better and better. And then we'll go large. And if I'd have made that decision, I don't think we would be where we are now. Because because we went big, even when the data told us it wasn't doing an amazing job, it was doing a good job. It meant that suddenly it was exposed to more people and there was more pressure on me and my team to make it better, faster.

And so that's like that's an in like where it was like it forced us to go faster by going against the data and releasing it to everybody.

And so that's like that's an in like where it was like it forced us to go faster by going against the data and releasing it to everybody.

And so that's like that's an in like where it was like it forced us to go faster by going against the data and releasing it to everybody.

Totally. And your intuition is built up over years of decisions, bad decisions, you know, things that went wrong, you know, and so like AI doesn't have that, you know, and so sometimes your human instinct is the best way to go and it's the best way to go.

Totally. And your intuition is built up over years of decisions, bad decisions, you know, things that went wrong, you know, and so like AI doesn't have that, you know, and so sometimes your human instinct is the best way to go and it's the best way to go.

Totally. And your intuition is built up over years of decisions, bad decisions, you know, things that went wrong, you know, and so like AI doesn't have that, you know, and so sometimes your human instinct is the best way to go and it's the best way to go.

Yeah, exactly. Right. No, it's great. No, you're crazy. Right. Why would you do that? People are going to die.

Yeah, exactly. Right. No, it's great. No, you're crazy. Right. Why would you do that? People are going to die.

Yeah, exactly. Right. No, it's great. No, you're crazy. Right. Why would you do that? People are going to die.

it's a lot of my focus right now and I actually kind of worry a little bit that I spend so much time here like my team has lots of other elements like I talked about like our YouTube channel I manage all of our email campaigns for onboarding and there's just like a ton of things to my team and I worry actually a little bit that I'm so much of my time is an agent force that people that aren't working on it in my team feel like they're not working on the big shiny thing and so

it's a lot of my focus right now and I actually kind of worry a little bit that I spend so much time here like my team has lots of other elements like I talked about like our YouTube channel I manage all of our email campaigns for onboarding and there's just like a ton of things to my team and I worry actually a little bit that I'm so much of my time is an agent force that people that aren't working on it in my team feel like they're not working on the big shiny thing and so

it's a lot of my focus right now and I actually kind of worry a little bit that I spend so much time here like my team has lots of other elements like I talked about like our YouTube channel I manage all of our email campaigns for onboarding and there's just like a ton of things to my team and I worry actually a little bit that I'm so much of my time is an agent force that people that aren't working on it in my team feel like they're not working on the big shiny thing and so