Bernard Slowey

Yeah, no, I have a good one because someone actually shared it with me was we're going on spring break vacation in a few weeks. And someone shared to me about like actually putting into chat GPT where you're going on vacation, who you're going with. I have an eight year old son. These are the things I like, et cetera, et cetera, et cetera. Here's how I'm going to be here.

Here's the food we like to eat. And it gave me a tailored inventory of what I should do on my holiday. And I was like, wow, some of this is really cool. Not saying we're going to do everything on it. I want to relax at some point as well. But like, what a cool use case, you know, of like being able to get that inventory of what to do.

Here's the food we like to eat. And it gave me a tailored inventory of what I should do on my holiday. And I was like, wow, some of this is really cool. Not saying we're going to do everything on it. I want to relax at some point as well. But like, what a cool use case, you know, of like being able to get that inventory of what to do.

Here's the food we like to eat. And it gave me a tailored inventory of what I should do on my holiday. And I was like, wow, some of this is really cool. Not saying we're going to do everything on it. I want to relax at some point as well. But like, what a cool use case, you know, of like being able to get that inventory of what to do.

I'll give you a good one, Stephanie, because I know you have kids that someone shared with me recently is they were at home and it was a rainy day in Seattle and they asked ChatGPT and it gave them games to play in the house with their children that they had never played before.

I'll give you a good one, Stephanie, because I know you have kids that someone shared with me recently is they were at home and it was a rainy day in Seattle and they asked ChatGPT and it gave them games to play in the house with their children that they had never played before.

I'll give you a good one, Stephanie, because I know you have kids that someone shared with me recently is they were at home and it was a rainy day in Seattle and they asked ChatGPT and it gave them games to play in the house with their children that they had never played before.

There you go. Yeah. Carrington 101 from Berman here. There you go.

There you go. Yeah. Carrington 101 from Berman here. There you go.

There you go. Yeah. Carrington 101 from Berman here. There you go.

Yeah.

Yeah.

Yeah.

Oh, that's an easy one for me because I talk about this a lot is I don't think the word customer obsession. I find people say them words and they don't really mean it. Like it's like it sounds good. It's a nice thing to write on a wall. But like you've got to be spending time even in the digital space. Right. Like AgentForce is a good example.

Oh, that's an easy one for me because I talk about this a lot is I don't think the word customer obsession. I find people say them words and they don't really mean it. Like it's like it sounds good. It's a nice thing to write on a wall. But like you've got to be spending time even in the digital space. Right. Like AgentForce is a good example.

Oh, that's an easy one for me because I talk about this a lot is I don't think the word customer obsession. I find people say them words and they don't really mean it. Like it's like it sounds good. It's a nice thing to write on a wall. But like you've got to be spending time even in the digital space. Right. Like AgentForce is a good example.

Like I read every day some transcripts from AgentForce, the ones that were bad. Right. I'm meeting with customers. I'm meeting with our MVPs who give very critical feedback on like, what should we be doing different? How do we make it better?

Like I read every day some transcripts from AgentForce, the ones that were bad. Right. I'm meeting with customers. I'm meeting with our MVPs who give very critical feedback on like, what should we be doing different? How do we make it better?

Like I read every day some transcripts from AgentForce, the ones that were bad. Right. I'm meeting with customers. I'm meeting with our MVPs who give very critical feedback on like, what should we be doing different? How do we make it better?

And so, like, I think to be truly customer obsessed, you have to be looking at your calendar and going, how many hours a week am I actually talking to customers or reading something that was interaction with them? That's what it means. And I just think if you're in the world of CX, that is critical to anything you do.