Bianca Zwart

And often they do not know whether that was AI or a human, because we also still use humans.

AI escalates when it doesn't know.

But we really tailor towards happiness.

So if AI handled something and it didn't lead to a happy outcome, we will reconsider whether AI should handle it.

Well, that I don't know.

But the question is, do they care?

If they're at the end of the day, if their problem is solved, it made them feel good.

Then to me personally, because I also talk to, I mean, I also reach out to customer service here and there with any company.

I don't mind whether it's AI or human, I want my problem to be solved.

Yes.

So actually, no, but great that you asked.

So we have a European banking license, which we got from the Dutch regulator indeed, but we're very much a European company.

And we also tailor our product to people that live an international lifestyle, not just the Dutch.

So if anything were to happen, which I don't think ever will, your money is guaranteed on a deposit guarantee scheme.

All the regulations apply.

You're just as safe as anyone else.

Oh, yeah.

I remember that was Fortune, was it not?

Yeah.

No, I do think that that was slightly misinterpreted.