Bogdan Botezatu

So it's very difficult to tell how much money people have lost to scams, but $1 trillion seems an awful lot of money lost.

Or tactics as well.

In terms of attack avenues, hackers have a huge variety.

They prefer instant messaging or direct phone calls because...

They're very immersive.

They can apply pressure and that sense of urgency that makes victims comply faster or fall victim easier.

Email is a kind of static means of communication because you're getting the email, you're reading it through, you're pausing a little bit, and then you're like,

maybe answering this email or heeding the call is not a good thing.

But when you're woken up at night via instant messaging, hey, this is your bank, your account is being depleted as we're texting, please call us back to find a way to block these transactions.

Well, you will be likely to respond to that.

So we have instant messaging.

We have short messaging.

We have phone.

We have mass communications because there's a type of scams that goes one too many.

We have mass advertising and business social media account compromise.

I will detail a little bit later about that.

I have two theories.

One is technical and one is a little bit of a scenario that if true, we're completely condemned.

I'll start with the first one.

One likely chance of these phone calls is technical glitches.