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Brian Chesky

๐Ÿ‘ค Speaker
See mentions of this person in podcasts
1799 total appearances

Appearances Over Time

Podcast Appearances

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

So imagine a chatbot that was actually video-based or very, very photo-based rather than a little less text-based.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

I think that would probably be what you'd want for travel.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

I think what I'm describing would disrupt travel.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

more than the current chatbots, which are more acting like Google sending referral traffic.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

And they actually, the referral traffic from these chatbots are converting higher than Google.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

And so actually, the chatbots are actually additive to travel companies.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

To disremediate travel company, you would really want to disremediate the travel journey.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

It would have to be much richer.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

Yeah, and actually the CEO of Reddit.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

This is such a good question.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

I think there's like three or four factors going on.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

The first factor is I saw a tweet recently that I think there's like 60 new Neo labs being formed.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

And I've met a number of these researchers and a lot of them are interested in doing the same things.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

And I think what I'm noticing is most of these teams are purely AI people.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

They don't have product people or designers on their team.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

is they're picking things like science.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

They're picking things like coding.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

They're picking things like we want to create a different type of model.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

This is great, but I don't know if all 60 companies should be doing the same problem.

TBPN
Airbnb CEO on Why AI Will Create a New Era of Consumer Products

And so what you're seeing is you don't see a big focus on people wanting to do consumer.