Brian Chesky

It's not like zero sum and I've wrestled control. I found that the most talented people like my involvement as long as the involvement is constructive and involvement isn't telling them what to do. And involvement is pushing them. It's like, well, what about this? What about that? Steve Jobs went to Johnny Ives Design Studio every day. He wasn't telling Johnny Ive what to do.

It's not like zero sum and I've wrestled control. I found that the most talented people like my involvement as long as the involvement is constructive and involvement isn't telling them what to do. And involvement is pushing them. It's like, well, what about this? What about that? Steve Jobs went to Johnny Ives Design Studio every day. He wasn't telling Johnny Ive what to do.

He was like discussing things and they were debating and brainstorming and it was partnership. And I think this is a really, really important framework. But let me give you one more.

He was like discussing things and they were debating and brainstorming and it was partnership. And I think this is a really, really important framework. But let me give you one more.

He was like discussing things and they were debating and brainstorming and it was partnership. And I think this is a really, really important framework. But let me give you one more.

So somebody might ask, wait, you're in all the details. How can you be in all details forever? That seems like it's not going to scale and someday you're going to get tired. And the answer is they're right. Here's what most people do. They hire smart people. They give them operating freedom. They have no idea if they're good or not because they're not engaged enough.

So somebody might ask, wait, you're in all the details. How can you be in all details forever? That seems like it's not going to scale and someday you're going to get tired. And the answer is they're right. Here's what most people do. They hire smart people. They give them operating freedom. They have no idea if they're good or not because they're not engaged enough.

So somebody might ask, wait, you're in all the details. How can you be in all details forever? That seems like it's not going to scale and someday you're going to get tired. And the answer is they're right. Here's what most people do. They hire smart people. They give them operating freedom. They have no idea if they're good or not because they're not engaged enough.

And then over time, they start getting signals that the person isn't good. And then they wrestle back control. And once they get involved, but they haven't been involved for months or years, suddenly the executive loses their confidence because they're only involved because they're not doing well. And that's the beginning of the end. And then you basically replace them.

And then over time, they start getting signals that the person isn't good. And then they wrestle back control. And once they get involved, but they haven't been involved for months or years, suddenly the executive loses their confidence because they're only involved because they're not doing well. And that's the beginning of the end. And then you basically replace them.

And then over time, they start getting signals that the person isn't good. And then they wrestle back control. And once they get involved, but they haven't been involved for months or years, suddenly the executive loses their confidence because they're only involved because they're not doing well. And that's the beginning of the end. And then you basically replace them.

This happens every freaking company. So there's an inverse. And I'll use an analogy. I'm not a golfer. I'm terrible at golf. I don't think I've ever even shot a hole. I'm terrible. But I did a couple golf lessons once. And I had a golf instructor. The golf instructor literally coached me on every single swing.

This happens every freaking company. So there's an inverse. And I'll use an analogy. I'm not a golfer. I'm terrible at golf. I don't think I've ever even shot a hole. I'm terrible. But I did a couple golf lessons once. And I had a golf instructor. The golf instructor literally coached me on every single swing.

This happens every freaking company. So there's an inverse. And I'll use an analogy. I'm not a golfer. I'm terrible at golf. I don't think I've ever even shot a hole. I'm terrible. But I did a couple golf lessons once. And I had a golf instructor. The golf instructor literally coached me on every single swing.

And thank God I had the golf instructor, because if I just went on the golf course on my own, and I swung a thousand times, by the time the golf instructor got involved, I would have had a really screwed up swing, and would take even more work to retrain my swing.

And thank God I had the golf instructor, because if I just went on the golf course on my own, and I swung a thousand times, by the time the golf instructor got involved, I would have had a really screwed up swing, and would take even more work to retrain my swing.

And thank God I had the golf instructor, because if I just went on the golf course on my own, and I swung a thousand times, by the time the golf instructor got involved, I would have had a really screwed up swing, and would take even more work to retrain my swing.

So the golf instructor said, I'm gonna watch your swing thousands of times, and eventually this is muscle memory, and I won't need to watch your swing over time. And that's my philosophy. My philosophy is you start in the details. You're involved in every single thing. You hire great people, and you're in all their details.

So the golf instructor said, I'm gonna watch your swing thousands of times, and eventually this is muscle memory, and I won't need to watch your swing over time. And that's my philosophy. My philosophy is you start in the details. You're involved in every single thing. You hire great people, and you're in all their details.

So the golf instructor said, I'm gonna watch your swing thousands of times, and eventually this is muscle memory, and I won't need to watch your swing over time. And that's my philosophy. My philosophy is you start in the details. You're involved in every single thing. You hire great people, and you're in all their details.