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Brian Halligan

๐Ÿ‘ค Speaker
234 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

Okay, we spent hundreds of hours on this.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

Makes me feel better about the question.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

We have spent thousands of hours on our price model HubSpot.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And by the way, I don't think we've got it right.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

We've got it like vaguely right, but it has been a nonstop topic.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

On the marketing side, the tricky thing for selling to a marketing department, most software companies these days sell per seat.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

But there's just not a lot of people in a marketing department.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

You know, we sell to a company with a startup.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

They get 50 employees and seven marketers.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

Just not a lot of seats there.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And so we're like, well, how do you tie the value we deliver to the amount they pay?

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And so we come up with this idea of just, it's contacts.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

The more contacts in your database, the more you pay effectively.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And so we have basic pro enterprise, like every damn software company out there.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And then the Y axis is how many contacts you have in your database.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

What I like about pricing models like that is our incentives are aligned.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

The better our customers do, the more they pass.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And so that's our marketing product.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And then we come up with a sales product.

SaaS Interviews with CEOs, Startups, Founders
962 Why Hubspot Spent 1000's+ Hours On Pricing

And we're like, all right, you can't charge on contacts for sales guys because it's so random how many contacts they'll have.