Brian O’Malley

It's a real problem when it comes back to human conditioning.

And it might ultimately be generational in terms of who the first adopters are to not just use this technology, but really trust it.

If I look at my kids, they are much more comfortable trusting AI because they've grown up around it than maybe I am where I've looked at a lot of these pre-AI systems.

And you think about how many people went to WebMD and got completely the wrong information when they went to ultimately chat with their doctor.

So

Some of this is conditioning.

And I look to solutions that are ultimately helping Gen Z or younger as being a great place to start because they don't have some of those intrinsic negative beliefs.

And then they can expand from there.

Going back to social networking, there is a company called Eons that was founded by the guy who founded Monster Jobs.

And that was targeting older people.

And you can argue that older people have all the challenges around loneliness, meeting friends, arguably even more so than people who are in a dorm together on a daily basis.

But that just is a harder audience to drive new adoption of new technologies.

So as much as different demographics might have all these challenges, when you're thinking about something new and different, it's easier to start with the younger crowd as your initial audience.

As a human being, it's hard not to anthropomorphize the AI.

So if ChatGPT 4.0 gave you a wrong answer, you kind of...

you kind of think chat GPT wronged you.

And you're kind of like, you know, I can no longer trust him or her, where, of course, like the models get better.

And, you know, you kind of have to get out of that evolutionary wiring of, you know, it's like a person on the other side purposely helping or hurting you.

And think of it more kind of as another AI would do, which is based on the updated probabilities of errors versus kind of first generation.

Absolutely.