Bridget Burns

Yeah, invite your people into the problem that you need to solve. People love to solve problems. People love to be helpful. But what they don't want to be is a cog in a wheel told to do X or Y. And they also literally work in that area. They might have some ideas. Listen, I know that you can have employees that you're like, they're just not going to want it.

Yeah, invite your people into the problem that you need to solve. People love to solve problems. People love to be helpful. But what they don't want to be is a cog in a wheel told to do X or Y. And they also literally work in that area. They might have some ideas. Listen, I know that you can have employees that you're like, they're just not going to want it.

All I'm saying is that the resistance is justified. And if you are so out of touch with your people that you can't understand that, then you've been at it too long. And you need to give yourself a micro dose of a empathy sprint to go out and remember why you started doing this work. Remember why you cared about the people. Remember why you chose to be a leader. Because...

All I'm saying is that the resistance is justified. And if you are so out of touch with your people that you can't understand that, then you've been at it too long. And you need to give yourself a micro dose of a empathy sprint to go out and remember why you started doing this work. Remember why you cared about the people. Remember why you chose to be a leader. Because...

I get dismissing people because I feel like people who work in any industry, my observation is there's a lot of people walking around with broken hearts because they've had a leader who's betrayed them. They've had a thing that they worked on for 10 years that got shelved at the last minute. And they remember that they showed up, that they missed dinner with their kids to build that thing.

I get dismissing people because I feel like people who work in any industry, my observation is there's a lot of people walking around with broken hearts because they've had a leader who's betrayed them. They've had a thing that they worked on for 10 years that got shelved at the last minute. And they remember that they showed up, that they missed dinner with their kids to build that thing.

And you're just going to turn it off. You're just getting rid of it. There's all these people who are carrying around these stories of bad experiences from change. And then there are leaders who are carrying around this mythology about people being lazy or people not wanting to do stuff. And I just, it doesn't serve us. And it is not, it's not reality.

And you're just going to turn it off. You're just getting rid of it. There's all these people who are carrying around these stories of bad experiences from change. And then there are leaders who are carrying around this mythology about people being lazy or people not wanting to do stuff. And I just, it doesn't serve us. And it is not, it's not reality.

And we are not our best selves when all we're doing is living out a story we're telling ourselves about change. Other people. And so you just got to you got to tap in. Curiosity is going to be your best friend.

And we are not our best selves when all we're doing is living out a story we're telling ourselves about change. Other people. And so you just got to you got to tap in. Curiosity is going to be your best friend.

And if you don't if you don't have it right now, you've got to give yourself you got to pull back out of the work and get back to caring about people and remembering they all have a reason to feel the way they do.

And if you don't if you don't have it right now, you've got to give yourself you got to pull back out of the work and get back to caring about people and remembering they all have a reason to feel the way they do.

So I think the thing that is going to get in the way are things that are very human. The first thing I'm observing is that we have this natural tendency to compete with each other. There's like an arms race usually when something's new, and that's what's happening with AI.

So I think the thing that is going to get in the way are things that are very human. The first thing I'm observing is that we have this natural tendency to compete with each other. There's like an arms race usually when something's new, and that's what's happening with AI.

So what you have is thousands of people across higher ed, different institutions, who are all trying to figure something out simultaneously. And what a waste that we are not finding a way to work together, that we are not teaming up on the shared objective that you just put forward.

So what you have is thousands of people across higher ed, different institutions, who are all trying to figure something out simultaneously. And what a waste that we are not finding a way to work together, that we are not teaming up on the shared objective that you just put forward.

Because this is a space that's hyper-competitive and we will batten the hatches and not share anything with anyone and students will be worse for it. Because you need the people who are in the classroom and people who are outside the classroom finding ways to collaborate with peers, not just at their institution, but do it in a way that...

Because this is a space that's hyper-competitive and we will batten the hatches and not share anything with anyone and students will be worse for it. Because you need the people who are in the classroom and people who are outside the classroom finding ways to collaborate with peers, not just at their institution, but do it in a way that...

advances the entire agenda forward for everyone, which is we have big questions around learning that we need to address. We need to figure out how to make it so that any person can learn. We need to figure out how to make it more sustainable for every person to have access to personalized learning at scale.

advances the entire agenda forward for everyone, which is we have big questions around learning that we need to address. We need to figure out how to make it so that any person can learn. We need to figure out how to make it more sustainable for every person to have access to personalized learning at scale.