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Bryan Hancock

๐Ÿ‘ค Speaker
212 total appearances
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Podcast Appearances

McKinsey Talks Talent
The new science of talent: From roles to returns

There are those that also, you know, cue on different things like social awareness and ability to, you know, identify emotions and others.

McKinsey Talks Talent
The new science of talent: From roles to returns

So there's one game by a company called Knack called Wasabi Waiter.

McKinsey Talks Talent
The new science of talent: From roles to returns

And you are a waiter in a Japanese restaurant.

McKinsey Talks Talent
The new science of talent: From roles to returns

And what do you know, the kitchen gets backed up.

McKinsey Talks Talent
The new science of talent: From roles to returns

and you have a process you're supposed to follow.

McKinsey Talks Talent
The new science of talent: From roles to returns

So you can very quickly see, as you prioritize what you do, are you somebody that's following the rules, even though the kitchen is backed up?

McKinsey Talks Talent
The new science of talent: From roles to returns

How quickly do you notice the person who's fuming in the side of the restaurant?

McKinsey Talks Talent
The new science of talent: From roles to returns

How quickly do you get the social cues?

McKinsey Talks Talent
The new science of talent: From roles to returns

And you can see patterns of not just the order, but the speed with which you pick it up, how quickly you move different pieces.

McKinsey Talks Talent
The new science of talent: From roles to returns

So one game can create thousands of points of data.

McKinsey Talks Talent
The new science of talent: From roles to returns

And then when you compare that versus others who've taken the game that are successful in the roles that, you know, you can say, hey, there are patterns of people who picked up on these things earlier look a lot like people who are really good in this kind of consultative sale.

McKinsey Talks Talent
The new science of talent: From roles to returns

It depends a lot.

McKinsey Talks Talent
The new science of talent: From roles to returns

I mean, you're going right to the heart of assessment, which is how do you, in designing the assessments, be very, very clear on what you're measuring and have that validated in a way to make sure that you don't have any bias built in for men or women or people of different backgrounds.

McKinsey Talks Talent
The new science of talent: From roles to returns

So, I mean, that is core.

McKinsey Talks Talent
The new science of talent: From roles to returns

And what we're finding on the more gamified assessments,

McKinsey Talks Talent
The new science of talent: From roles to returns

side is people will say that what you get is you get a more diverse slate when you assess using their games than you do in other ways because we've got the algorithm, we've got the way of doing it, and then we've tested it to make sure that the test doesn't have any gender bias.

McKinsey Talks Talent
The new science of talent: From roles to returns

And in the case Bill talked about, if that was well-constructed, you may actually be looking to weed out the dominant behavior.

McKinsey Talks Talent
The new science of talent: From roles to returns

The great CHROs would object with that statement.

McKinsey Talks Talent
The new science of talent: From roles to returns

The truly great CHROs will say, I've done this, and the idea of elevating the function, hey, I elevated it 15 years ago, and I've got this great working relationship.

McKinsey Talks Talent
The new science of talent: From roles to returns

The challenge is for every five CHROs who truly have been operating at that level, you have another 50 who said, I have been elevated, and I'm now invited to the leadership team meetings.