Camille Bargel
๐ค SpeakerAppearances Over Time
Podcast Appearances
This year it's less than 4%.
It would be 3.5%.
It's like a 12-month average churn.
I mean, each month on average from the last year, it will be 3.5%.
We are adding, actually we are adding expansions, but it's new MRR minus downgrades and the lost MRR plus expansion.
Yeah.
So probably that would be, uh, let me count it.
And I had five to 6%.
So we have the, of course, inbound and outbound sales.
The outbound sales team works with big accounts and enterprise customers.
The outbound sales is located in a couple of remote locations in Europe.
We are starting with UK this year as well.
It's less that we just are scheduling the meetings, doing the stuff like that.
But in the inbound scenario, we are doing a lot of online activities, SEO, influencers, some remarketing and stuff like that.
And we have a team located in Poland, which is delivering online demos to all people that sign up for our trial.
It's multilingual team.
So in total, we are 65 people right now, out of which sales would be just purely sales, I would say 10 people.
Sorry, once again?
Oh, right.
So I can tell you that the customer lifetime value to customer acquisition is 3.5.