Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing
2441 total appearances
Voice ID

Voice Profile Active

This person's voice can be automatically recognized across podcast episodes using AI voice matching.

Voice samples: 2
Confidence: High

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

And at this stage, what you'll see is that your charts, your dashboards, your analytics become entangled with the day-to-day workflows.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

they burst out of your typical one-page analytics tab.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

Now they start appearing in different places in your platform where you need to make decisions, where multiple scenarios need to be presented.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

And so an example that we have here, it's a marketing technology agency where visually their users can segment and slice and dice according to historical behavior, according to demographics, according to other dimensions.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

And the result they can actually use as a new target list for their campaign, which makes data-driven decision making a reality.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

Here, 2i is the case.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

And the cake, what you can do is alerting.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

So when thresholds are met, let them know.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

But also collaboration features.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

They've uncovered some insights.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

Let them share with their colleagues and peers.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

And that brings in the community effect.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

Of course, the last level, that's the wallhalla.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

That's the ultimate level.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

It's like with the levels of fully autonomous driving, level five is where you want to go.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

What is level five?

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

Well, level five is about laser-focused automation, and that combined with large degrees of freedom.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

So what you'll be doing here is you'll continuously be monitoring your end user's business context.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

And the result of that, you will want to proactively signal to them at that moment in time when they need to make a decision.

SaaS Interviews with CEOs, Startups, Founders
The 5 levels of great customer analytics experience

And by doing so, you'll create a premium user experience in which they can swiftly operate in your platform, which makes them win a huge amount of time, but also which leads to fully data-driven decision making.