Caroline Hyde
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Podcast Appearances
According to the mayor's office, Monoclick has not been paying the required minimum wage rate and has been deducting canceled and refund orders directly from these workers paycheck.
The city filing a lawsuit in a state Supreme Court here in New York City and say that these practices left.
some of these couriers owing money to the company, and they say that they work with Uber and Grubhub and DoorDash.
What is central here is that this is the new focus of the new mayor, primarily focused on the gig economy and food and delivery tech, and really making sure that these new laws that protect these workers, whether it be wages or
whether it be other fairness issues, are top of mind and front and center.
That is what he is announcing today.
And he is putting the onus on these companies doing really an education campaign to make sure that these companies know how they should protect their workers.
What we know is that this company in particular, Motoclick, integrates their point of service program or
point-of-sale programs to generate orders from photographs of receipts, really the last mile of that delivery until it gets to your home.
We know that this is really a focus of the mayor's office because he's appointed a former head of the enforcement division of the FTC, as well as Julie Hsu, the former labor commissioner, and he's been labor secretary for a
President Biden.
And he's also getting a lot of advice from Lina Khan, who, of course, ran the FTC and was very critical of fees and, more importantly, of the fees of these kind of app companies and what they do.
Miles Miller, thank you very much.
And Caro, you and I have reflected on this story in the last couple of days.
The main thing the audience needs to know is that come January 26th, in that city at least, there is new laws.
It's codified the set of rules that protect the issue that Miles has just been outlining.
Yeah, Motoclick is one issue and quite a significant step that even a city would look to shut a company down.
But also what's been reported on is the fact that DoorDash and Uber made changes to their own apps.
And when you pay a tip, many would say it's rational to pay the tip after the service.
But it's meant that those tips have come way down for some of these drivers.