Charles Lomu

So I think for a lot of men, it might be a bit of a challenge.

But I am finding that over time,

Men in general are becoming a lot more high maintenance.

And so they are becoming a bit more aware of their grooming.

Yeah, basically, I think it's the best way to spark conversation is asking questions and the mindset I always keep in mind and I share with a lot of the young ones that I teach barbering too is that always remember that the customer knows, is the expert on his own story.

And if there's anything that he knows better than anyone, it's their own story.

So just ask questions.

I talk to guests all the time before they come on the show.

Yeah, always open, always open.

And there's your general questions like how's your day or you got much planned on this weekend?

They're the general ones and they're just depending on their response and sort of guide the conversation from there.

Yeah, I've had a lot of those experiences where we've had some really in-depth conversations and conversations

You know, conversations that I guess, for some reason, when they're in the barber chair, there's just this level of trust that a barber, I take it as a privilege that we have that customers or our clients feel like

they can speak to us and I think it has a lot to do with the fact that it's one-on-one and one-on-one I find maybe isn't something that a lot of males are comfortable with putting themselves in that situation to have a one-on-one deep and meaningful with another male.

But when you're going for a haircut, I feel like the haircut disguises the fact that there's a one-on-one deep and meaningful conversation going on.

So one of my cousins who's been a long-time barber, he said, one way you can always view barbering is it's two friends catching up and the benefit, bonus out of that is they get a haircut out of it.

Yeah, I agree.

I think it is therapeutic.

And the fact that they know that they're coming to you and that they know that you're going to make them look good when they leave and feel better about themselves, I find it is therapeutic.

I find the comment that I hear the most when the haircut's finished is like, just what I needed.