Charlotte Blease

But psychotherapy, the late, great Scott Lilienfeld was one of the few sort of iconoclastic clinical psychologists and researchers

who estimated back in 2007 that 10% of therapy led to worse outcomes for patients.

It tends to be not that much investigated, the harms that can be done in face-to-face therapy with a therapist.

So there can be negative outcomes, even if you're seeing a human being.

So let's also consider that.

It's not as if, and here again, we have this issue of we hold the humans, we tend to hold humans to a higher account

to AI.

So I think there's much, much more work that needs to be done in saying, again, answering this question of compared to what, who is it useful for?

Is it sometimes very helpful for people?

Do people also tend to use these tools, be a bit more savvy than we're giving them credit for?

Because we've heard these debates before.

There's echoes with sort of the Dr. Google stuff.

where health professionals came in and sort of said, doctors, patients won't know how to use Google.

Studies show that people are pretty savvy about it, even so-called digital immigrants.

But there's also then the issue, I do think that they are probably causing harm to some people.

But I think we've got to consider it in the round.

There's much more to think about here.

So this is such an interest.

I'm glad that we're talking about empathy.

So a few thoughts that I have on this.