Chris Fettes

Assuring that the customer experience when I'm not there is similar to when I'm there. And you can't get anybody to care about it as much as you, but for sure they do. You know, but now it's everybody else. My manager, you know, does. And now it's the teenagers and they're awesome. They're all kicking ass. Nice.

And it's just keeping all of us aligned into that culture and brand of like, of what, you know, what it needs to feel like for us and for the customers. And so that's the... That's the challenge I learned immediately. And then of course, like costs are expensive when you get going and you got to find ways really quickly to bring those down. So that's what we're doing.

And it's just keeping all of us aligned into that culture and brand of like, of what, you know, what it needs to feel like for us and for the customers. And so that's the... That's the challenge I learned immediately. And then of course, like costs are expensive when you get going and you got to find ways really quickly to bring those down. So that's what we're doing.

And it's just keeping all of us aligned into that culture and brand of like, of what, you know, what it needs to feel like for us and for the customers. And so that's the... That's the challenge I learned immediately. And then of course, like costs are expensive when you get going and you got to find ways really quickly to bring those down. So that's what we're doing.

But I think we'll get those things fixed pretty quickly. And we still got more things to add. I still got to get merch online. I got a lot of cool ideas for that coming. T-shirts, hats, all kinds of cool shit. Shipping the ice cream. So we'll get back into these drops where we go hype up special flavor products You know, like once a month, limited supplies, you know, sells out, sells out.

But I think we'll get those things fixed pretty quickly. And we still got more things to add. I still got to get merch online. I got a lot of cool ideas for that coming. T-shirts, hats, all kinds of cool shit. Shipping the ice cream. So we'll get back into these drops where we go hype up special flavor products You know, like once a month, limited supplies, you know, sells out, sells out.

But I think we'll get those things fixed pretty quickly. And we still got more things to add. I still got to get merch online. I got a lot of cool ideas for that coming. T-shirts, hats, all kinds of cool shit. Shipping the ice cream. So we'll get back into these drops where we go hype up special flavor products You know, like once a month, limited supplies, you know, sells out, sells out.

We're not making that flavor again, you know. And start shipping it at least regionally, you know, probably East Coast at first. This was a good test to get this here.

We're not making that flavor again, you know. And start shipping it at least regionally, you know, probably East Coast at first. This was a good test to get this here.

We're not making that flavor again, you know. And start shipping it at least regionally, you know, probably East Coast at first. This was a good test to get this here.

Yeah.

Yeah.

Yeah.

I don't know about franchising, but for sure I'm already looking at the next location. We know we need to get the data for a full spring and summer. That's the best months for ice cream stuff. You know, the stuff the chefs are doing for the cold months with pastries and our coffee is great, too. You know, so we didn't just add those things to make more money.

I don't know about franchising, but for sure I'm already looking at the next location. We know we need to get the data for a full spring and summer. That's the best months for ice cream stuff. You know, the stuff the chefs are doing for the cold months with pastries and our coffee is great, too. You know, so we didn't just add those things to make more money.

I don't know about franchising, but for sure I'm already looking at the next location. We know we need to get the data for a full spring and summer. That's the best months for ice cream stuff. You know, the stuff the chefs are doing for the cold months with pastries and our coffee is great, too. You know, so we didn't just add those things to make more money.

Like, you know, I really got the right people in and we're doing our best at all of those things at the same time. And it seems to be working, I think, customers, especially locally. Dude, we have such a good local following of people that have been buying it since day one, you know, and also now regulars and people just coming in.

Like, you know, I really got the right people in and we're doing our best at all of those things at the same time. And it seems to be working, I think, customers, especially locally. Dude, we have such a good local following of people that have been buying it since day one, you know, and also now regulars and people just coming in.

Like, you know, I really got the right people in and we're doing our best at all of those things at the same time. And it seems to be working, I think, customers, especially locally. Dude, we have such a good local following of people that have been buying it since day one, you know, and also now regulars and people just coming in.

And our community in that southern Virginia Beach area has just been, God, it's like the best. That's awesome. So I think within five years, we'll have multiple stores is my plan. And we'll be ready to start looking at, you know, building a warehouse and a continuous freezer system or something to start getting some pints and a couple other ideas I have into a store like a distribution.