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Chris Orlop

๐Ÿ‘ค Speaker
256 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

The first of the four is to ask a question that gets to the heart of the deal fast.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

Ask a question that gets to the heart of the deal fast, and here's why.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

Money follows pain.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

It's probably worth writing down and reflecting on every quarter or so as long as you find yourself selling stuff to other people.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

Money follows pain.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

It follows other things too.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

It follows benefits.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

Sometimes people buy for strange reasons, but the dominant reason people buy things is

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

is to alleviate pain.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

And so particularly in this economy, you have got to anchor your deals to business pain that money follows, business pain that senior executives, especially the CFO these days, will fund and spend money on.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

And most sellers, entrepreneurs included, SaaS founders included, salespeople included, don't do that

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

Because they just take so long to even surface the surface level of the pain.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

If you look at a typical discovery call, like 30 minutes, they start to understand the pain at minute 25 or so.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

This is an observation of mine.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

This isn't like according to data or anything like that.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

But they get to the surface level, and then it's time to talk about next steps.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

And you have no urgency, no pain, no leverage.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

Okay, so here are a couple questions that get you there faster.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

Now, I'm not gonna teach you how to set up a discovery call or set an agenda or anything like that, but once you've done those things, recognize where your deal is coming from.

SaaS Interviews with CEOs, Startups, Founders
7 SaaS Sales Techniques I Used to Help Grow Gong from $200k to $200M in ARR

This is an outbound deal where you have to create demand or is it an inbound deal where you are fulfilling demand?