Chris Voss

Somebody looks at him and says, I know how you feel.

I was at the same place you were in.

I was at the same place you were in.

And the other person goes, oh, my God, thank you.

And the other person goes, oh, my God, thank you.

And I feel so much better.

And I feel so much better.

And in real life, when you say, as soon as the words I know how you feel start to come out of your mouth, the other person starts to withdraw.

And in real life, when you say, as soon as the words I know how you feel start to come out of your mouth, the other person starts to withdraw.

There are some people that teach communication called story stealing.

There are some people that teach communication called story stealing.

And they're like, hey, no, you don't know how I feel.

And they're like, hey, no, you don't know how I feel.

And the circumstance you're getting ready to tell me about, it's got nothing to do with my circumstance.

And the circumstance you're getting ready to tell me about, it's got nothing to do with my circumstance.

And you get ready to give me advice and I don't want to hear.

And you get ready to give me advice, and I don't want to hear it.

And so we see that in the media, but in movies and TVs, it works.

And so we see that in the media, but in movies and TVs, it works.

So then actually when it does work, it's invisible.