Christian "Boo" Boucousis

My wingman, a guy called Balls, ex-United States Air Force F-16 pilot, and then he flew the First Lady around in the presidential flight up in Washington.

And we're sitting there and we're like, start to deconstruct what this person's doing, what that person's doing, how they can be more efficient.

We got our coffees and we sat down and we're like, what is it with us?

What is it about fighter pilots?

No matter what you see or where you go, you're always thinking, how can this be done a little bit better?

And that's when I realized, you know what, that is us.

So this whole idea of debriefing, which is reflection on performance, becomes reflection on everything.

And you start to effectively have the iterative process

view of everything in life, your relationship, your children, your business.

It's like an itch that you can't help but scratch.

It's like, oh, this could be a bit better.

We can do a little bit better with this process.

We can shave 30 seconds off the way we talk with our clients in a meeting.

We can tweak this.

We can tweak that.

So what the debrief is, it's a four-step process called ORCA.

The same as a killer whale.

I'll have another story about debriefing killer whales, which if we get time, I'll tell you it later.

But what it stands for is Objective, Result, Cause, and Action.

And when people see fighter pilots and we work with organizations, they're always like, oh, you guys like robots, mission objectives.