Clare Byrne

Good morning, Joanne.

Good morning, Clare.

Thanks for having me on.

You're very welcome.

So we believe, according to reports over the weekend, that this digital change now is going to be rolled out right across the country.

But you and your company were involved in a trial of this system, weren't you?

And tell me, what are the problems associated with that lengthy wait of months for probate to issue?

Joanne, on the practical side, the delay can cause huge problems for people because they might have to pay tax on that asset that say they have inherited.

Isn't that right?

Well, it sounds like it's going to be transformative, but it does mean that everybody who is dealing with this, so the person who is inheriting, will need to be very well set up on their system.

They will need to have email and they'll need to be literate on their, digitally literate.

Sorry Joanne to cut across you there.

I was going to ask you, did you find when you were involved in the pilot scheme that there were many glitches to it or did it work pretty well?

Peter is listening and he wants to know how scam proof is this?

So will people be worried about how secure the system will be?

OK, and just in terms of from your perspective as somebody who deals with this for people, how big of an issue have the delays been?

Would they break your heart, in other words?

Does this also eliminate the problem of where is Mary's will?

Because it'll have to be filed now digitally, won't it?

You'll still have to go searching for the original will in the old biscuit tin if you can't find the solicitor who dealt with it, in other words.