Clarence Jones

Yeah.

Yeah.

Exactly. Exactly. Exactly.

Exactly. Exactly. Exactly.

I think though, you know, uh, Dr. Trangle said this, is that I think that people are afraid of being intrusive, you know, getting into their, I always talk about there's a difference between business and business. You know, people don't want to get into your business, you know what I'm saying? And so they're very, very surfacy in terms of that.

I think though, you know, uh, Dr. Trangle said this, is that I think that people are afraid of being intrusive, you know, getting into their, I always talk about there's a difference between business and business. You know, people don't want to get into your business, you know what I'm saying? And so they're very, very surfacy in terms of that.

And I think that what you're saying, using even finding the language to ask the question, is gonna be very, very important. And then to help people understand that, to go deeper with the, how are you doing? And then how are you really, really doing? That's what I wanted you to say. How are you really, really doing? It's something that we need to talk about.

And I think that what you're saying, using even finding the language to ask the question, is gonna be very, very important. And then to help people understand that, to go deeper with the, how are you doing? And then how are you really, really doing? That's what I wanted you to say. How are you really, really doing? It's something that we need to talk about.

And I know that this is back to our work about policies, implications and stuff like that. But I think the more that people are aware of what is really going on, the better off we can be as a nation. And I think that that's, and as a community.

And I know that this is back to our work about policies, implications and stuff like that. But I think the more that people are aware of what is really going on, the better off we can be as a nation. And I think that that's, and as a community.

I want to tell this story. You told your story. I remember a news reporter, this had to be 20, 30 years ago, who decided he was going to be on the streets for a week. And he was on the street for a week as a homeless person. That's what he was going to do as a homeless person.

I want to tell this story. You told your story. I remember a news reporter, this had to be 20, 30 years ago, who decided he was going to be on the streets for a week. And he was on the street for a week as a homeless person. That's what he was going to do as a homeless person.

He said it only took him maybe a day and a half before he felt totally out of it because people wouldn't look him in the eye. They wouldn't say anything to him. And that made me cry. Because I think about the humanness of people, but it also maybe made a commitment to look people in the eye.

He said it only took him maybe a day and a half before he felt totally out of it because people wouldn't look him in the eye. They wouldn't say anything to him. And that made me cry. Because I think about the humanness of people, but it also maybe made a commitment to look people in the eye.

I mean, even the homeless people or people that I'm not necessarily appreciative of their behavior, I still will look them in the eye and say something to them because I think it's important to recognize, as Dr. Trangle, you said, the humanness of them, which is something I think that we forget because we all need to feel like we belong. That's my story.

I mean, even the homeless people or people that I'm not necessarily appreciative of their behavior, I still will look them in the eye and say something to them because I think it's important to recognize, as Dr. Trangle, you said, the humanness of them, which is something I think that we forget because we all need to feel like we belong. That's my story.

Thank you, Stan. And I'm glad you said illustrious because we have in the studio tonight, Ms. Melissa Winger. She's the author of the book, Who Cares? The Real Patient Experience. And she's talking about the experience of navigating, as she called, the broken health system. And Melissa and I have had the opportunity to be on a variety of different committees.

Thank you, Stan. And I'm glad you said illustrious because we have in the studio tonight, Ms. Melissa Winger. She's the author of the book, Who Cares? The Real Patient Experience. And she's talking about the experience of navigating, as she called, the broken health system. And Melissa and I have had the opportunity to be on a variety of different committees.

And when she shared that she was the author of a book, I thought, this lady has something to tell us and something to say. And so she is appointed a member of the Healthcare Home Advisory Committee, the Emergency Medical Services for Children, family representative.

And when she shared that she was the author of a book, I thought, this lady has something to tell us and something to say. And so she is appointed a member of the Healthcare Home Advisory Committee, the Emergency Medical Services for Children, family representative.