Clarence Jones
👤 PersonAppearances Over Time
Podcast Appearances
She currently is on the American Academy of Pediatrics, the National Social Determinants Health Board, National Technical Advisory Committee on Screening Tools. Look, if I were... Listen, all the boards that she's on, I think I'd be here for the next 20 minutes. But the reason I'm really excited about it is that she's very, very passionate about this issue.
She currently is on the American Academy of Pediatrics, the National Social Determinants Health Board, National Technical Advisory Committee on Screening Tools. Look, if I were... Listen, all the boards that she's on, I think I'd be here for the next 20 minutes. But the reason I'm really excited about it is that she's very, very passionate about this issue.
And so we're very, very excited to have you, Melissa. And we thank you for being here with us. And so with that, we would like to enter into this conversation with you about who cares. And you can share with us about your real patient experience.
And so we're very, very excited to have you, Melissa. And we thank you for being here with us. And so with that, we would like to enter into this conversation with you about who cares. And you can share with us about your real patient experience.
So let's talk about it. Let's start from the beginning. Tell us how you entered into this conversation. What was it? What was the epiphany or the experience that you had that caused you to think about writing this book about who cares?
So let's talk about it. Let's start from the beginning. Tell us how you entered into this conversation. What was it? What was the epiphany or the experience that you had that caused you to think about writing this book about who cares?
You know, that's quite interesting because as I was saying, as I was reading your resume, you must be about like 30 boards. But I understand that because we've been together on a variety of committees, I understand your passion for it. Let's talk about your son though. Let's talk about the beginning of this book. How did you get him to become a patient advocate?
You know, that's quite interesting because as I was saying, as I was reading your resume, you must be about like 30 boards. But I understand that because we've been together on a variety of committees, I understand your passion for it. Let's talk about your son though. Let's talk about the beginning of this book. How did you get him to become a patient advocate?
Really vulnerable, too. You know, Stan and Melissa, one of the things that, and I think Stan and you and Melissa both brought this up, is that we go into this system with the expectation that we're going to have a positive experience, that people that we are working with will have our best interests at heart.
Really vulnerable, too. You know, Stan and Melissa, one of the things that, and I think Stan and you and Melissa both brought this up, is that we go into this system with the expectation that we're going to have a positive experience, that people that we are working with will have our best interests at heart.
But I think according to the research, it says that only about 33% of 1,800 people that were surveyed, only about 33% of them reported never having a bad health experience, health-related experience. But according to a Forbes article, 60% of Americans have had an outright negative health care experience. And that seems to go against what we think about how it should work.
But I think according to the research, it says that only about 33% of 1,800 people that were surveyed, only about 33% of them reported never having a bad health experience, health-related experience. But according to a Forbes article, 60% of Americans have had an outright negative health care experience. And that seems to go against what we think about how it should work.
But we are working with the system that we need. But at the same time, it just seems that there are things that are going on that are not necessarily in our best interest. So Melissa, what do you think about that?
But we are working with the system that we need. But at the same time, it just seems that there are things that are going on that are not necessarily in our best interest. So Melissa, what do you think about that?