Cliff Kuang

We've demanded it, so much so that what used to come with instruction manuals doesn't come with them anymore because now we're building up this pattern language. of, you know, this should work like this thing, and this is familiar because you've used this other thing, like the instruction manual essentially has gone away.

We've demanded it, so much so that what used to come with instruction manuals doesn't come with them anymore because now we're building up this pattern language. of, you know, this should work like this thing, and this is familiar because you've used this other thing, like the instruction manual essentially has gone away.

We've demanded it, so much so that what used to come with instruction manuals doesn't come with them anymore because now we're building up this pattern language. of, you know, this should work like this thing, and this is familiar because you've used this other thing, like the instruction manual essentially has gone away.

Hi, thanks for having me.

Hi, thanks for having me.

Hi, thanks for having me.

Machines in some way had to work differently than they had worked before because of all the different technology that was coming online to help Americans fight in the in the war. And all that technology coming online with all these new users made people think about technology in a fundamentally different way.

Machines in some way had to work differently than they had worked before because of all the different technology that was coming online to help Americans fight in the in the war. And all that technology coming online with all these new users made people think about technology in a fundamentally different way.

Machines in some way had to work differently than they had worked before because of all the different technology that was coming online to help Americans fight in the in the war. And all that technology coming online with all these new users made people think about technology in a fundamentally different way.

So I guess one of the things that people noticed in World War II is that none of the machines were performing nearly as well as people had promised they would, right? So they would come back with numbers saying the bomb should be this accurate and the plane should be flying at this efficiency rate, etc., etc., etc. And none of those numbers turned out to be happening.

So I guess one of the things that people noticed in World War II is that none of the machines were performing nearly as well as people had promised they would, right? So they would come back with numbers saying the bomb should be this accurate and the plane should be flying at this efficiency rate, etc., etc., etc. And none of those numbers turned out to be happening.

So I guess one of the things that people noticed in World War II is that none of the machines were performing nearly as well as people had promised they would, right? So they would come back with numbers saying the bomb should be this accurate and the plane should be flying at this efficiency rate, etc., etc., etc. And none of those numbers turned out to be happening.

None of those numbers turned out to be true. And so the Army actually, the Air Force, set about figuring out exactly why this was. And it turned out, more often than not, it was that people and machines were not interacting well, right? People did not know how to use the machines in some way. And people didn't have a very good understanding of what was going on.

None of those numbers turned out to be true. And so the Army actually, the Air Force, set about figuring out exactly why this was. And it turned out, more often than not, it was that people and machines were not interacting well, right? People did not know how to use the machines in some way. And people didn't have a very good understanding of what was going on.

None of those numbers turned out to be true. And so the Army actually, the Air Force, set about figuring out exactly why this was. And it turned out, more often than not, it was that people and machines were not interacting well, right? People did not know how to use the machines in some way. And people didn't have a very good understanding of what was going on.

And so this generation of psychologists were essentially tasked to figure it out. And what they realized was that it wasn't so much that the human beings weren't, quote unquote, trained to use the machines well enough, which is what a lot of people thought was the case. It was the machines in some way were impossible to use.

And so this generation of psychologists were essentially tasked to figure it out. And what they realized was that it wasn't so much that the human beings weren't, quote unquote, trained to use the machines well enough, which is what a lot of people thought was the case. It was the machines in some way were impossible to use.

And so this generation of psychologists were essentially tasked to figure it out. And what they realized was that it wasn't so much that the human beings weren't, quote unquote, trained to use the machines well enough, which is what a lot of people thought was the case. It was the machines in some way were impossible to use.

And in one famous instance in World War II, it turned out that there was something almost 500 crashes within a span of 22 months, all caused because the wing flaps and the landing gear in a particular plane, the B-17, were almost identical. So that when people come in to land these planes, they would, for example, hit the wing flaps, meaning to push the landing gear, and end up causing a crash.

And in one famous instance in World War II, it turned out that there was something almost 500 crashes within a span of 22 months, all caused because the wing flaps and the landing gear in a particular plane, the B-17, were almost identical. So that when people come in to land these planes, they would, for example, hit the wing flaps, meaning to push the landing gear, and end up causing a crash.