Corynne McSherry

That's a lot of lawful speech.

That's a lot that we have authorized Twitter

Facebook and everyone else to take down and encourage them to and keep in mind I want to say one more thing that I said before but I want to emphasize it once we start down this path if you think that this is going to stay within the decision makers at Silicon Valley you are dreaming I mean that's bad enough I'm not actually sure why we all want Silicon Valley to make decisions about what speech is okay for all the rest of us but even that aside it's not going to stop there governments are going to come in when they see that Google Facebook Twitter can easily take down accounts they're going to say okay

could you do that for us?

This doesn't stop.

Oh, if I was queen of the world.

It's hard to turn that down.

But I think even I would have trouble, in all instances, being perfect about what was lawful speech and what wasn't speech.

But that actually isn't my main concern.

It's that even I could then potentially be required by a government

to then use that algorithm for other purposes, and that would be really dangerous.

But here's the one thing that I would say, and this is where I think we agree, is that if I was queen of the world, and I was running any of these companies, one of the things I would absolutely do is put in much better processes for people to appeal, for people to challenge when things are taken down wrong.

This isn't just a speech issue, it's a due process issue, because let's face it,

Of course, these aren't official government forums.

We all understand that, but nonetheless, this is how we talk to each other.

These are our public spaces, and in those public spaces, it's really important when your account gets suspended, when you get taken offline, to be able to get back up if what you're doing is perfectly legal, and right now, the reality is, and I know this because I hear from people all the time, it's very confusing.

You don't know who to appeal to.

You don't know why you're taken down half the time, and you don't know what to do.

So, I mean, I think that that's really a real pressure point because I think a lot of these companies, and I think actually genuinely so, feel uncomfortable making money from hate.

But unfortunately, we still have a problem.