Craig Newmark

There's big problems with that now. A number of AI systems are feeding on the output of other AI systems, which could be hallucinating, or it could be if you train... Yeah, well, that's one way to do that. And I like the idea of... really good AI replacing or supplementing search.

There's big problems with that now. A number of AI systems are feeding on the output of other AI systems, which could be hallucinating, or it could be if you train... Yeah, well, that's one way to do that. And I like the idea of... really good AI replacing or supplementing search.

There's big problems with that now. A number of AI systems are feeding on the output of other AI systems, which could be hallucinating, or it could be if you train... Yeah, well, that's one way to do that. And I like the idea of... really good AI replacing or supplementing search.

But I worry about that also because even if I just casually screw around, I can get the AI systems to produce wrong information and I talk about it with some of the people at these companies and hope that they get it right. I do have a lot of hope for AI doing customer service because if it's done with commitment, if it's done right, it can be done much better.

But I worry about that also because even if I just casually screw around, I can get the AI systems to produce wrong information and I talk about it with some of the people at these companies and hope that they get it right. I do have a lot of hope for AI doing customer service because if it's done with commitment, if it's done right, it can be done much better.

But I worry about that also because even if I just casually screw around, I can get the AI systems to produce wrong information and I talk about it with some of the people at these companies and hope that they get it right. I do have a lot of hope for AI doing customer service because if it's done with commitment, if it's done right, it can be done much better.

Because sometimes, like you call up for a customer service, You get a call center someplace where they just don't know how to do it. They don't know. And I try to be kind to people who have been effectively sabotaged by their management. Sometimes I become less impatient than I should be. Yeah.

Because sometimes, like you call up for a customer service, You get a call center someplace where they just don't know how to do it. They don't know. And I try to be kind to people who have been effectively sabotaged by their management. Sometimes I become less impatient than I should be. Yeah.

Because sometimes, like you call up for a customer service, You get a call center someplace where they just don't know how to do it. They don't know. And I try to be kind to people who have been effectively sabotaged by their management. Sometimes I become less impatient than I should be. Yeah.

And instead of complaining about that, I'm trying to talk about it. And I am putting my money where my mouth is, like for Consumer Reports, which I'm involved with and working with a lot. With the magazine website?

And instead of complaining about that, I'm trying to talk about it. And I am putting my money where my mouth is, like for Consumer Reports, which I'm involved with and working with a lot. With the magazine website?

And instead of complaining about that, I'm trying to talk about it. And I am putting my money where my mouth is, like for Consumer Reports, which I'm involved with and working with a lot. With the magazine website?

Okay. Because they're trustworthy. And the idea is that, yeah. I would enjoy working with an AI system which would be responsive and give me good information. And even if it can't, maybe it would kick it to a person who might have to do research, but at least they would be good at it.

Okay. Because they're trustworthy. And the idea is that, yeah. I would enjoy working with an AI system which would be responsive and give me good information. And even if it can't, maybe it would kick it to a person who might have to do research, but at least they would be good at it.

Okay. Because they're trustworthy. And the idea is that, yeah. I would enjoy working with an AI system which would be responsive and give me good information. And even if it can't, maybe it would kick it to a person who might have to do research, but at least they would be good at it.

Oh, oddly enough, since we run very lean, Jim runs us very lean, and even though we minimally charge, that makes enough because we're not... we're not expected to produce great results for VCs.

Oh, oddly enough, since we run very lean, Jim runs us very lean, and even though we minimally charge, that makes enough because we're not... we're not expected to produce great results for VCs.

Oh, oddly enough, since we run very lean, Jim runs us very lean, and even though we minimally charge, that makes enough because we're not... we're not expected to produce great results for VCs.

If no one's invested millions in us, we don't have to go public. No one's looking to get billions. And I'm happy with the current results. The future is scary sometimes, but this works out pretty well.

If no one's invested millions in us, we don't have to go public. No one's looking to get billions. And I'm happy with the current results. The future is scary sometimes, but this works out pretty well.