Damien McCallion

Rethink Renault.

This is News Talk.

Yes, so maybe I'll start by saying the app is one of our key elements of our digital for care strategy.

And there's a couple of pieces to that.

One is the app which patients and the public can interact with the health system on.

Another is our electronic health record program, which is called the One Health Record, which we're currently going through procurement for, which will be the system that will be used to do a lot of the work for our staff and support our staff across hospitals and community.

And lastly, then, in terms of the third leg of this is around what we call our shared record, which is essentially like a digital copy.

If you remember your chart in a hospital and for patients who have a lot of interaction, it's like a digital copy of that chart and include hospital and community information.

But it's just a digital snapshot.

So the app is really the public facing engagement with the health system.

And it's a single location for the public where they'll be able to interact with health care.

It's a trusted location.

It uses the government ID, which is used for lots of other services as well.

And currently, over 300,000 people have downloaded the app, and around 200,000 are using that actively in terms of through their myGovID.

You can access some of the features without the security, just information.

And ultimately, we would see it as being the solution of choice where we will try and direct communications to the public

While recognising, Jess, and this is really important, we have a responsibility to all aspects of society.

And we know there are some groups that perhaps aren't as digitally well connected as others, disadvantaged areas, some marginalised groups, perhaps in some international areas we know where there's less interaction historically with digital, with healthcare.

So we've always got to have other mechanisms to communicate with people.

But we are trying to move communications forward.