Damien McCallion

The other aspect is the One Health Record, when we implement that, will undoubtedly... We're not going to try and build this all ourselves.

Part of that will be to bring some of the capability to actually interact, to cancel appointments, to be automatically rescheduled.

AI will undoubtedly start to play a part here over the next five years as well as we roll that out.

We've seen some examples, a session I was at here this morning, where patients are able to come in in Canada...

in ontario and actually talk to an avatar who's actually able to talk them through their their pre-hospital

preparation in terms of going in for surgery or indeed to reschedule their appointment so there's a lot of really interesting technology that will be able to support and assist patients going forward our priority is to let this evolve number one but also build up the foundational systems just that really allow you to grow that then and build that and truly deliver it right across the country because that has been our challenge where we haven't had these national solutions in place which means that actually depending on where you live

you may be able to get more information or interact in a better way than perhaps someone living in another area.

Well, like I said, every year we're rolling out three releases.

So if I give you an example, like we're increasing the number of hospitals this year, breast screening is going to be added on in terms of appointments.

And we're also going to look at the other screening programmes.

Cervical screening is through general practice, so that's slightly different.

And we're looking to grow the services that are there each year.

So this isn't going to be a big bang.

Every year we'll have three releases.

Every year we'll continue to grow it.

The reason I'm linking it to our One Health Record programme is as that starts to get deployed, where we truly have a full electronic health record in all our services, that opens up enormous potential.

I mentioned earlier in our maternity hospitals where over recent years there's been phenomenal work done by our maternity services.

and our team implementing the electronic health record, we're now looking at how we could make the patient's information available to them through the app and or through a portal, so they can actually see their own information, all of their own information that's held in the hospital system about them.

And that's really important in terms of transparency, but also supporting the woman on her journey through pregnancy and linking that in perhaps then using AI and other things to relevant information that might be appropriate

to their pregnancy.