Dan Heath

Imagine if you did a ranking of all the relationships in your life from most precious to least precious. And so at the top might be your spouse and your kids and your parents and your relatives. And at the bottom might be those relationships that are consistently stressful, anxiety provoking, maybe even toxic, take a lot of your time, don't give much back.

Imagine if you did a ranking of all the relationships in your life from most precious to least precious. And so at the top might be your spouse and your kids and your parents and your relatives. And at the bottom might be those relationships that are consistently stressful, anxiety provoking, maybe even toxic, take a lot of your time, don't give much back.

Imagine if you did a ranking of all the relationships in your life from most precious to least precious. And so at the top might be your spouse and your kids and your parents and your relatives. And at the bottom might be those relationships that are consistently stressful, anxiety provoking, maybe even toxic, take a lot of your time, don't give much back.

And isn't it almost certainly the case that we're probably under coddling those people at the bottom at the expense of the people we care most about. So, so that the chapter kind of makes this point that if we're looking at

And isn't it almost certainly the case that we're probably under coddling those people at the bottom at the expense of the people we care most about. So, so that the chapter kind of makes this point that if we're looking at

And isn't it almost certainly the case that we're probably under coddling those people at the bottom at the expense of the people we care most about. So, so that the chapter kind of makes this point that if we're looking at

for more resources to push in a new direction back to this idea find leverage points restack resources isn't this almost like an evergreen methodology you can use to steal from the over coddled customers and relationships and projects and time expenditures in your life and reallocate those to the undercoddle the ones at the top that you care most about

for more resources to push in a new direction back to this idea find leverage points restack resources isn't this almost like an evergreen methodology you can use to steal from the over coddled customers and relationships and projects and time expenditures in your life and reallocate those to the undercoddle the ones at the top that you care most about

for more resources to push in a new direction back to this idea find leverage points restack resources isn't this almost like an evergreen methodology you can use to steal from the over coddled customers and relationships and projects and time expenditures in your life and reallocate those to the undercoddle the ones at the top that you care most about

Well, I was going to say two things, but it's actually all in one place. My name is Dan Heath, spelled like the candy bar, danheath.com. And that'll give links to, we talked about the book Reset. And we also talked about my podcast, What It's Like to Be. And both of those have really visible links on that danheath.com site. Thanks for asking that.

Well, I was going to say two things, but it's actually all in one place. My name is Dan Heath, spelled like the candy bar, danheath.com. And that'll give links to, we talked about the book Reset. And we also talked about my podcast, What It's Like to Be. And both of those have really visible links on that danheath.com site. Thanks for asking that.

Well, I was going to say two things, but it's actually all in one place. My name is Dan Heath, spelled like the candy bar, danheath.com. And that'll give links to, we talked about the book Reset. And we also talked about my podcast, What It's Like to Be. And both of those have really visible links on that danheath.com site. Thanks for asking that.

Thanks so much, John. It's been a treat.

Thanks so much, John. It's been a treat.

Thanks so much, John. It's been a treat.

When you're told, no, that can't work, we can't try that, no, somebody else tried that, it doesn't work, it's not your business, stay out of it. When you're told that, you know, a hundred times in a row, it's like you just kind of slowly build up these calluses.

When you're told, no, that can't work, we can't try that, no, somebody else tried that, it doesn't work, it's not your business, stay out of it. When you're told that, you know, a hundred times in a row, it's like you just kind of slowly build up these calluses.

When you're told, no, that can't work, we can't try that, no, somebody else tried that, it doesn't work, it's not your business, stay out of it. When you're told that, you know, a hundred times in a row, it's like you just kind of slowly build up these calluses.

There's a story that I love about a receiving area at a hospital, Northwestern Memorial Hospital. And so this is the group whose job it is to take incoming packages and get them delivered to their appropriate places in the hospital. And for a long time, their average delivery time from receipt of package to ultimate delivery was three days, right?

There's a story that I love about a receiving area at a hospital, Northwestern Memorial Hospital. And so this is the group whose job it is to take incoming packages and get them delivered to their appropriate places in the hospital. And for a long time, their average delivery time from receipt of package to ultimate delivery was three days, right?