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Daniel Chilcott

👤 Speaker
122 total appearances

Appearances Over Time

Podcast Appearances

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

Yeah, well, the origin story is actually fairly mundane.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

My first real job was working in a business that had a software company spun up within it.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And I became the first software engineer.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And basically, it was just a fight to survive.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

So anything that came through the door, we would build.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

So it was custom project, custom project.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And over time, we realized that we wanted to make some of it reusable.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And a lot of the requests that we were getting for customers were around CRM.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

This is in the late sort of 2000s.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And so we realized that we could create something that was much more reusable.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And then everything else that was requested, you know, auto processing or some kind of finance backend, those were shipped as modules on this kind of platform.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

ever more expensive CRM that we built.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And that was great.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And we got reusability out of that.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

But every customer coming to us wanted a way to integrate what we had shipped for them into the other systems that they were already using.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And so that's kind of where the itch came from around figuring out how do we make integration reusable as well.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

And the difficult thing with it is that

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

You can sort of build a CRM once, so to speak, and it has to have a certain level of configurability.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

But after that, you can sort of sell it as is.

The Digital Executive
Daniel Chilcott: Inside Flowgear’s AI Integration Platform | Ep 1248

But integration is actually seldom like that.

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