Dara Khosrowshahi
๐ค SpeakerAppearances Over Time
Podcast Appearances
Correct. The cost of labor has gone up, right? I mean, how much you have to pay for any kind of blue collar job, you know, everybody's talking about it, right? The bunch of retailers were having trouble hiring enough people, restauranters, et cetera. And then it did become more expensive to bring drivers into the Uber ecosystem. Earnings expectations have gone up.
And by the way, I think that's a healthy thing, right? It's if you kind of step back, You know, the increase in salary and wages for blue collar jobs hasn't kept up with the salary of like tech workers or, you know, capital, et cetera. So I think the catch up is a really healthy catch up. That is the reason why Ubers are more expensive now.
And by the way, I think that's a healthy thing, right? It's if you kind of step back, You know, the increase in salary and wages for blue collar jobs hasn't kept up with the salary of like tech workers or, you know, capital, et cetera. So I think the catch up is a really healthy catch up. That is the reason why Ubers are more expensive now.
Now, in this environment where we are adding supply faster than demand because the supply is really coming into the marketplace, prices in Uber now year on year are down. So again, it is a supply demand.
Now, in this environment where we are adding supply faster than demand because the supply is really coming into the marketplace, prices in Uber now year on year are down. So again, it is a supply demand.
So, there's complexity in terms of all of the stakeholders that you have to think about. And that's like, it's a difference between chess and like four dimensional chess. It is like Expedia, travel agency, you're bringing demand to your supply base, et cetera. And you have to think about the travel ecosystem. But with Uber, Uber is like a incredibly important service to the cities of the world.
So, there's complexity in terms of all of the stakeholders that you have to think about. And that's like, it's a difference between chess and like four dimensional chess. It is like Expedia, travel agency, you're bringing demand to your supply base, et cetera. And you have to think about the travel ecosystem. But with Uber, Uber is like a incredibly important service to the cities of the world.
Exactly. You're not, you know, making up the hotel rooms. Exactly. You know, the drivers are providing the service, right? But we're much more responsible end-to-end. but you're responsible for your customers. We have a very, very important responsibility to driver and courier community, these over 5 million people who are making an earning or making side earnings on Uber.
Exactly. You're not, you know, making up the hotel rooms. Exactly. You know, the drivers are providing the service, right? But we're much more responsible end-to-end. but you're responsible for your customers. We have a very, very important responsibility to driver and courier community, these over 5 million people who are making an earning or making side earnings on Uber.
And then the responsibility in terms of regulators and governments, et cetera, that consideration set is just so much bigger. So from that standpoint, it's
And then the responsibility in terms of regulators and governments, et cetera, that consideration set is just so much bigger. So from that standpoint, it's
tough but also really interesting and satisfying in some ways were you ready for it was i ready for it yeah no i had no idea is this one of those like if you knew you wouldn't have done it but now you've done it and so all this value has been created and like great i'm so glad i did it it was a friend of mine i was like hey are you having fun i'm like no i'm not having fun like I love it.
tough but also really interesting and satisfying in some ways were you ready for it was i ready for it yeah no i had no idea is this one of those like if you knew you wouldn't have done it but now you've done it and so all this value has been created and like great i'm so glad i did it it was a friend of mine i was like hey are you having fun i'm like no i'm not having fun like I love it.
The job is too hard. It's not fun, but it's so cool. It's such an interesting space. You really feel like you're having impact. Everyone at Uber, we always talk, you don't come to Uber for easy. You don't come here for an easy job. It's complicated. It's hardcore. People work their asses off. But you love it. And it's not fun. It ain't fun. But people love being at the company.
The job is too hard. It's not fun, but it's so cool. It's such an interesting space. You really feel like you're having impact. Everyone at Uber, we always talk, you don't come to Uber for easy. You don't come here for an easy job. It's complicated. It's hardcore. People work their asses off. But you love it. And it's not fun. It ain't fun. But people love being at the company.
That's something I didn't know. And then the dynamic real-time nature... of the marketplace and how we balance the marketplace and the pricing, et cetera, is unique, right? It's Thursday night, there's a Taylor Swift concert, all hands on deck. We gotta figure things out, that operational nature, but how dynamic and fast it is.
That's something I didn't know. And then the dynamic real-time nature... of the marketplace and how we balance the marketplace and the pricing, et cetera, is unique, right? It's Thursday night, there's a Taylor Swift concert, all hands on deck. We gotta figure things out, that operational nature, but how dynamic and fast it is.
Yeah, I mean, Uber HQ doesn't, but there are ops teams on the ground. And, you know, they're the heroes. Like, they're on the ground, city by city, work their ass off, and they are kind of where the rubber meets the road, so to speak, to use a transportation metaphor.
Yeah, I mean, Uber HQ doesn't, but there are ops teams on the ground. And, you know, they're the heroes. Like, they're on the ground, city by city, work their ass off, and they are kind of where the rubber meets the road, so to speak, to use a transportation metaphor.
So I was reading about it on the news just like everyone else was, right? It was just all over the place. And it was crazy. Meg Whitman, Jeff Amell. It was a public. Everything going on and what led to it. You know, the... battle between Travis and Benchmark and all that stuff. It was fascinating as an observer. I never, ever, ever imagined that I would then play a part.